Mohammed Alamin
Summary
Experienced Sales Floor Associate with a strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Sales Floor Associate, Electronics
Parkchester Wireless And Electronics
01.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Utilized customer feedback to improve services and apply best practices.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Trained new associates in customer service best practices.
- Opened store on 90% of shifts, including opening cash drawer and front door and fulfilling 30-point opening checklist.
- Collaborated with team members to hit 90%+ customer satisfaction
Education
Bachelor of Arts - Business
Queens College of The City University of New York
Flushing, NY06.2023
Skills
- Product Knowledge
- Restocking Shelves
- Sales
- Interpersonal Skills
- Sales Assistance
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
- Electronics Knowledge
- Loss Prevention Goals Monitoring
travelling, sports and selling items
I enjoy traveling because it allows me to develop intellectually. Every time I travel to a new location, I get the chance to discover more about its past, present, and population. I get to see new sights, try new foods, and experience new things. Sports is my favorite pastime. Additionally, I sell used motorcycles and autos.
Languages
English
Full Professional
Bengali
Full Professional
Timeline
Sales Floor Associate, Electronics
Parkchester Wireless And Electronics
01.2019 - Current
Bachelor of Arts - Business
Queens College of The City University of New York
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