Mohammed-Ali Medhat
Cambridge,United States
Summary
Dedicated and detail-oriented college student with a strong foundation in technology and customer service. Experienced in troubleshooting technical issues and providing excellent customer support. Offers part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Math Literacy Worker
The Young People's Project, Inc
11.2022 - Current
- Led peer-to-peer math workshops using interactive games and activities to make mathematics accessible and engaging for young students
- Played a key role in designing and implementing state and national mathematics tournaments, creating innovative competition formats and problem sets
- Collaborated with team members to develop and implement culturally relevant math curriculum
- Mentored students while fostering leadership and communication skills
- Coordinated tournament logistics and facilitated competitive events that engaged hundreds of students across the nation.
Grocery Stocker
Dagastinos
01.2024 - 08.2024
- Maintained organized inventory systems and efficiently restocked merchandise to ensure product availability
- Processed and accurately verified incoming shipments while maintaining inventory records
- Provided excellent customer service by assisting with product locations and inquiries
- Ensured compliance with safety protocols and maintained a clean, organized work environment.
Information Technology Intern
Cambridge Police Department
01.2021 - 06.2024
- Maintained and supported critical computer systems across public safety departments, ensuring optimal performance and minimal downtime
- Performed hardware diagnostics, repairs, and component installations to extend equipment life and improve system functionality
- Provided responsive technical support and customer service to department personnel, resolving hardware and software issues
- Imaging and configuring computers to meet department security standards and specifications
- Collaborated with IT team to maintain and troubleshoot essential public safety technology infrastructure.
Education
Bachelor of Science - Information Technology
Wentworth Institute of Technology
Boston, MA01-2028
Highschool Diploma -
Cambridge Rindge And Latin
Cambridge, MA01-2024
Skills
- Troubleshooting
- Costumer service
- Critical Thinking
- Hardware installation
- Communication
- Windows 10 Teaching
- Teamwork
- Organization Skills
- Inventory Management
- IT Security
- Money security
- Financial records oversight
- Manage inventory
Certification
CJIS security awareness certificate
Languages
English
Arabic
Timeline
Grocery Stocker
Dagastinos
01.2024 - 08.2024
Math Literacy Worker
The Young People's Project, Inc
11.2022 - Current
Information Technology Intern
Cambridge Police Department
01.2021 - 06.2024
CJIS security awareness certificate
Bachelor of Science - Information Technology
Wentworth Institute of Technology
Highschool Diploma -
Cambridge Rindge And Latin
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