Summary
Work History
Education
Skills
Timeline
Generic

Marcus Lee

Washington,DC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Literacy Lead

Americorps Vista - Volunteers In Service To America
Washington, District Of Columbia
  • Proofread and edited documents to correct errors.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Transferred data from hard copies to digital databases, organizing information in new formats.
  • Designed comfortable tutoring environment conducive to learning.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Assigned tasks to associates to fit skill levels and maximize team performance. (registration)
  • Monitored staff performance and addressed issues.

Front Desk Receptionist

ASA College
Brooklyn, NY
  • Greeted and welcomed guests in a professional manner.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Education

Help Desk - Information Technology

Career Technical Institute

High School Diploma -

Howard D Woodson Senior High School

Automotive - Automotive Mechanics

Lincoln Technical Institute

Network And System Administration

ASA College
New York, NY

Skills

  • SharePoint
  • Help Desk
  • Troubleshooting
  • CPR AND AED CERTIFIED
  • CUSTOMER SERVICE
  • Chart documents
  • Communication
  • Filing
  • appointment settings
  • Microsoft Office suite
  • Hardware and Software Repair
  • Troubleshooting Network Issues
  • Data entry
  • Hipaa
  • Workplace Solutions Department
  • Admin support

Timeline

Literacy Lead

Americorps Vista - Volunteers In Service To America

Front Desk Receptionist

ASA College

Help Desk - Information Technology

Career Technical Institute

High School Diploma -

Howard D Woodson Senior High School

Automotive - Automotive Mechanics

Lincoln Technical Institute

Network And System Administration

ASA College
Marcus Lee