Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Literacy Lead
Americorps Vista - Volunteers In Service To America
Washington, District Of Columbia
Proofread and edited documents to correct errors.
Collected and organized information for entry, prioritizing entries to increase efficiency.
Addressed data problems, troubleshooting solutions to minimize interruptions.
Transferred data from hard copies to digital databases, organizing information in new formats.
Designed comfortable tutoring environment conducive to learning.
Met with students to clarify and review concepts taught in class and solve specific problems.
Assigned tasks to associates to fit skill levels and maximize team performance. (registration)
Monitored staff performance and addressed issues.
Front Desk Receptionist
ASA College
Brooklyn, NY
Greeted and welcomed guests in a professional manner.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Education
Help Desk - Information Technology
Career Technical Institute
High School Diploma -
Howard D Woodson Senior High School
Automotive - Automotive Mechanics
Lincoln Technical Institute
Network And System Administration
ASA College
New York, NY
Skills
SharePoint
Help Desk
Troubleshooting
CPR AND AED CERTIFIED
CUSTOMER SERVICE
Chart documents
Communication
Filing
appointment settings
Microsoft Office suite
Hardware and Software Repair
Troubleshooting Network Issues
Data entry
Hipaa
Workplace Solutions Department
Admin support
Timeline
Literacy Lead
Americorps Vista - Volunteers In Service To America
Veterans Outreach Coordinator at Americorps Vista - Volunteers In Service To AmericaVeterans Outreach Coordinator at Americorps Vista - Volunteers In Service To America
Non-Profit Assistant Relations Manager at Volunteers In Service of America- Girls on the RunNon-Profit Assistant Relations Manager at Volunteers In Service of America- Girls on the Run