Results driven professional experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
14+ years of proven work experience in Relationship management, negotiations, execution management, sales, marketing, and customer service.
Flexibility in working well in cross-functional teams even under pressure with a good sense of urgency to complete multiple tasks.
Possess organized professional work approach together with excellent communication, client convincing, negotiations and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Vice President Branch Manager/Business Development Manager
Popular Bank
01.2023 - Current
Supervised branch operations and made continuous improvements in each area.
Encouraged employee development and promoted management staff from within.
Represented bank at community events to establish strong ties and promote business.
Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
Increased new bank relationships within local community through execution of quarterly promotions.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Collaborated with sales and marketing departments to support business objectives and client acquisition.
Acquired in first quarter - Commercial Deposits over USD 5 Million , Commercial Loans USD 5 Million and Cash management Revenue USD 58k, Also referred deals to Wealth Management, Personal Loan department and Mortgage Department. Collaborative with Merchant, Payroll solutions and were presented as package along with proposition.
Vice President Business Banking Relationship Manager
Citizens Bank
01.2022 - 12.2022
Worked with clients to address and respond to client and partnership management issues.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Researched current trends to identify prospective customers and determine specific needs.
Managed & Monitored commercial banking portfolio consisting of loans and deposits.
Peripheral skills include sound knowledge of credit analysis and operational procedures
Working on Credit proposals starting from write up & OR justifying proposals by adding quality comments upon review of underwriters.
Vice President Business Banking Relationship Manager
HSBC USA N.A
01.2020 - 01.2022
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Manager
Emmons Inc
09.2017 - 12.2019
Accomplished multiple tasks within established timeframes.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Portfolio Manager
HSBC Bank Middle East
09.2013 - 01.2017
Communicated market developments, portfolio changes and annual performance information to clients.
Developed rebalancing strategies to minimize risk exposures.
Facilitated portfolio performance review and implemented new strategies.
Achieved 35% higher returns each year.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Corporate Relationship Manager
Credit Risk Management Consultancy Services
10.2009 - 08.2013
Retained and strengthened current relationships and developed new business through various channels such as cross-sell and referrals.
Interfaced with various internal banking departments to coordinate delivery of other banking services to clients.
Identified prospects, evaluated financial needs and developed new business opportunities through superior consultative and negotiation skills.
Managed and developed complex commercial accounts to meet bank's lending requirements and maximize profitability while minimizing risk.
Presented financial plans to clients based on analysis of financial status and goals.
Education
Bachelors of Commerce - Cost and Accounting
Madurai Kamaraj University, DUBAI
United Arab Emirates
03.2012
Master of Business Administration (MBA-FI) - International Banking Management
Madurai Kamaraj University
United Arab Emirates
06.2024
Skills
Structure appropriate financial products
Partner with International and Local Financial Institutions
Portfolio & Relationship management
Execution management and client delivery
Behavior Redirection
Leadership
Cash Flow Analysis
Trade Finance and Working Capital
Enhanced Due Diligence – Compliance
Performance Assessment and Improvement
Complete Loan Applications
Client Relationship-Building
Certification
Certified Moodys- Credit Analysis
Languages
Urdu
Native or Bilingual
English
Full Professional
Telugu
Full Professional
Hindi
Full Professional
Timeline
Vice President Branch Manager/Business Development Manager
Popular Bank
01.2023 - Current
Vice President Business Banking Relationship Manager
Citizens Bank
01.2022 - 12.2022
Vice President Business Banking Relationship Manager
HSBC USA N.A
01.2020 - 01.2022
Manager
Emmons Inc
09.2017 - 12.2019
Portfolio Manager
HSBC Bank Middle East
09.2013 - 01.2017
Corporate Relationship Manager
Credit Risk Management Consultancy Services
10.2009 - 08.2013
Bachelors of Commerce - Cost and Accounting
Madurai Kamaraj University, DUBAI
Master of Business Administration (MBA-FI) - International Banking Management