Mohammed Jacksi
1812 Park Ave, East Meadow,NY
Summary
Dynamic Account Executive with proven expertise in client relationship management and market analysis. Skilled in developing tailored proposals and optimizing profitability through trend analysis. Ambitious Account Executive with a strong focus on customer relationship management. Proven ability to analyze market trends and develop customized proposals that drive business growth.
Overview
13
13
years of professional experience
Work History
Account Executive
DDA Trucking LLC
Woodland Park, New Jersey
02.2023 - Current
- Managed and coordinated daily trucking operations.
- Maintained strong client relationships through proactive updates and issue resolution.
- Analyzed pricing and cost to optimize profitability.
- Onboarded new clients and expanded business through our outreach.
- Developed customized proposals for prospective clients.
- Analyzed market trends to identify new business opportunities.
Account Executive
AlphaGraphics
New York, New York
06.2022 - 02.2023
- Managed specific accounts from an assigned book of business, with regular outbound calls and emails.
- Called inactive customers to re-engage and generate new business opportunities; called prospects from lost estimates to convert them into customers.
- Exhibited a strong sense of urgency in responding to customer requests and inquiries.
- Consulted with customers by listening, interpreting their needs, and advising on solutions.
- Built trust with customers through courteous interactions and authentic engagement with their business needs.
- Used CRM to move contacts and prospects through the buyer’s journey; coordinated activities across sales, marketing, and customer service.
- Assisted with the creation of marketing kits handed out to companies targeted for business development.
- Managed direct marketing engagements via email, mail, and social media.
- Researched and identified new business opportunities by analyzing market trends and competitor activity.
- Identified potential customers through industry research and networking events.
Junior Sales Executive
AlphaGraphics
New York, New York
04.2014 - 05.2022
- Developed and maintained relationships with existing customers via in-person meetings, calls, and emails.
- Prospected for new business through cold calling and arranging meetings with potential clients.
- Responded to incoming emails and phone inquiries.
- Conducted market research to identify potential customers and opportunities for growth.
Customer Service Representative
AlphaGraphics
New York, New York
01.2013 - 01.2014
- Greeted customers warmly, and determined the purpose of their visit.
- Assisted with order placement and payment.
- Resolved customer complaints via phone or email.
- Ensured customer satisfaction through regular communication and feedback.
- Built trust with customers through professional and courteous interactions.
Assistant Production Manager
A-Z Supply Inc
Hicksville, New York
11.2012 - 09.2013
- Assisted the manager in advising co-workers, organizing schedules, and controlling production equipment in the warehouse.
- Oversaw quality control.
- Helped co-workers with packaging, labeling, and shipping.
- Collaborated with the manager on developing and improving production efficiency strategies.
Education
High School Diploma -
East Meadow Highschool
East Meadow06-2013
Business Management
Baruch College
New York (City), NYSkills
- High degree of self-motivation and ambition
- Adequate knowledge of web design and development
- Proficient in MS Word, Excel, and PowerPoint
- Fluent in Swahili and English
Timeline
Account Executive
DDA Trucking LLC
02.2023 - Current
Account Executive
AlphaGraphics
06.2022 - 02.2023
Junior Sales Executive
AlphaGraphics
04.2014 - 05.2022
Customer Service Representative
AlphaGraphics
01.2013 - 01.2014
Assistant Production Manager
A-Z Supply Inc
11.2012 - 09.2013
High School Diploma -
East Meadow Highschool
Business Management
Baruch College