Summary
Overview
Work History
Education
Skills
Languages
Timeline
LEADERSHIP EXPERIENCE

Mohammed Kabir

New York

Summary

Professional with strong experience in rental industry. Skilled in customer service, inventory management, and problem-solving. Known for effective team collaboration and adaptability to changing needs. Reliable and results-driven, focused on delivering high-quality service and client satisfaction.

Overview

5
5
years of professional experience

Work History

Rental Associate

Drivo Rent a Car
07.2025 - Current
  • Assisted customers with rental reservations, returns, and vehicle selection.
  • Ensured rental agreements were completed accurately and efficiently.
  • Conducted vehicle inspections before and after rentals, documenting any damages.
  • Delivered excellent customer service, addressing inquiries and resolving issues promptly.
  • Promoted additional services such as insurance coverage and upgrades to enhance revenue.

Front Desk / Maintenance Associate

Blink Fitness
12.2022 - 07.2025
  • Ensure gym equipment and facilities are clean and meet or exceed member expectations.
  • Warmly greet and check in members and guests upon entry.
  • Support members in resolving account issues and provide guidance on fitness goals.
  • Address customer inquiries and resolve complaints in a professional manner.
  • Answer questions regarding gym services, membership options, and pricing.
  • Provide tours of the facility to prospective members and assist with membership sign-ups.

Sales Associate (Part-time)

Bath & Body Works
08.2020 - 08.2022
  • Delivered high-energy customer service in a fast-paced retail environment.
  • Greeted customers and identified shopping needs, sharing promotions and product features.
  • Maintained store cleanliness and safeguarded merchandise against loss.
  • Built rapport with customers to improve sales, increasing average transaction values.
  • Analyzed year-over-year sales to meet and exceed store targets.

Education

Associate of Business - Accounting And Finance

Kingsborough Community College, Brooklyn, NY
12-2026

Skills

  • Technical Skills: Proficient in Microsoft Word, Excel, PowerPoint, and Google Docs
  • Java, JavaScript
  • Eclipse, IntelliJ, Visual Studio
  • Selenium WebDriver, WebDriver IO
  • TestNG, Cucumber
  • Allure, Extent Report
  • GitHub, GIT
  • Jira, Jenkins, Azure DevOps
  • Web Automation Testing
  • Agile, Waterfall, SDLC
  • Appium, Postman, Rest API testing
  • Hybrid Automation Framework, Selenium Grid

Languages

Languages: English (fluent), Bengali (conversational)

Timeline

Rental Associate - Drivo Rent a Car
07.2025 - Current
Front Desk / Maintenance Associate - Blink Fitness
12.2022 - 07.2025
Sales Associate (Part-time) - Bath & Body Works
08.2020 - 08.2022
Kingsborough Community College - Associate of Business, Accounting And Finance

LEADERSHIP EXPERIENCE

  • Assistant Manager Coverage – Blink Fitness
  • Regularly entrusted by management to serve in an assistant manager capacity when supervisors were unavailable, recognizing strong organizational skills and the ability to motivate and support team members.
  • Fostered a positive work environment by promoting teamwork and resolving issues promptly, supporting both employee performance and customer satisfaction.

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Mohammed Kabir