Mohammed Kader
Lauderhill,Florida
Summary
Highly experienced, resourceful, and creative individual with extensive experience working in a busy and high pressures environment. Proven expertise in tackling relationship building and extensive sales skills activities, with a special focus on maintaining high-quality standards.
Overview
7
7
years of professional experience
Work History
Sales Team Leader
American Express
Sunrise, FL
03.2024 - Current
- Developed and implemented strategies to increase sales performance.
- Analyzed sales data and generated reports for management review.
- Developed strategies to improve customer experience.
- Identified areas of improvement within the sales process.
Account Manager
TransUnion
01.2023 - 03.2024
- Built meaningful client relationships to understand their specific needs and brought in $1.5M in upsells to satisfy those needs
- Upgraded onboarding training, increasing client engagement by 55%
- Exceeded client expectations, leading to 67 client accounts renewing their annual contract
- Provided customer service support to ensure customer satisfaction
Store Manager
T-Mobile
09.2020 - 11.2022
- Responsible for all operational aspects of the business including inventory, loss prevention, timecards, customer experience, hiring, recruiting, and merchandising
- Responsible for all things sales related
- From the store KPI goals to helping associates through training and coaching
- One of 5 stores in our market to maintain a status of top 10% store in the nation year to date
- One of 5 stores in our market to win consecutive winner circle awards
- One of 3 stores in our market to be in the top 10% nationwide year to date for high customer experience results
Assistant Manager
T-Mobile
12.2017 - 09.2020
- Assist the store manager with on-the-spot coaching and feedback for the sales associates
- Work with other assistant managers on projects, whether big or small that benefit the store and that help increase sales and productivity
- Consistently ranked as a top 100 assistant manager in the nation
- Help protect and enhance the customer experience that was given at our location
Education
Bachelors - Business Management
Broward College
Fort Lauderdale, FL12.2017
MINOR - Accounting
Broward College
Fort Lauderdale, FLMINOR - Hospitality And Tourism Management
Broward College
Fort Lauderdale, FLSkills
- Extensive sales skills
- Strong Work Ethic
- Strategic planning
- Leadership experience
- Negotiations
- Relationship Building
- Multitasking
- Financial Analysis
- Collaboration
- Nurturing the customers
- Recruitment and hiring
- Expectation setting
- Business performance management
Timeline
Sales Team Leader
American Express
03.2024 - Current
Account Manager
TransUnion
01.2023 - 03.2024
Store Manager
T-Mobile
09.2020 - 11.2022
Assistant Manager
T-Mobile
12.2017 - 09.2020
Bachelors - Business Management
Broward College
MINOR - Accounting
Broward College
MINOR - Hospitality And Tourism Management
Broward College
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