Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammed Khalaf

Dayton,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Education

08.2022 - Current

Took a planned break from professional work to attend graduate school and earn an MBA with a concentration in Finance from the University of Dayton. This period allowed me to enhance my knowledge and skills in business administration, finance, and strategic management, preparing me for more advanced roles in the industry.

CUSTOMER SERVICE, Manager

Kings Star Market
04.2013 - 01.2022
  • Hands-on experience in accepting payments from customers and in giving change and receipts
  • In charge of making orders for necessary inventory and contacting vendors
  • Achieved a stellar record of great customer relations
  • In charge of employee payroll procedures
  • Handled employee issues and concerns in a professional manner.

Paralegal/Phones

Shapiro
04.2019 - 01.2020
  • Assisted with federal workers’ compensation matters
  • Maintained calendar by entering and updating requirements, court dates, and meetings
  • Answered client phone calls and helped resolve any concerns about their case
  • Conducted client intakes, which included collecting relevant information about their injuries and reasons for seeking legal assistance
  • Scheduled client meetings and phone calls with the attorneys
  • Explained legal terminology and procedures to the client in a way that helped them understand the process better.

Intern

Us Together
01.2017 - 01.2019
  • Answered and assisted phone calls
  • Organized files and compiled data
  • Taught English to refugees
  • Taught refugees about U.S
  • Constitutional Law and policies
  • LEADERSHIP
  • Student Government Member
  • Advocated for social rights and self-determination
  • Promoted education as a right, raising awareness about social injustice, and showcasing the need to help and aid local communities in need
  • Worked on collecting water for Flint, Michigan, and taking trips there with fellow members to assist those in need
  • Standing against homophobia, sexism, racism, anti-Semitism, Islamophobia, and discrimination of any form
  • Hosted numerous events on campus for these causes.

Education

Masters - Business Administration, Finance

University of Dayton
Dayton, OH
August 2024

Bachelor of Arts - Political Science, International Relations

Cleveland State University
Cleveland, OH
May 2019

Public Policy and Administration Constitutional Law International Politics Politics of the European Union Comparative Politics Peaceful Governmental Relations Data Analysis Criminal Justice Principles of Finance Principles of Marketing Principles of Economics Info-Tech & Systems Statistics Analysis & Business Decisions Principles of Operational Management Principles of Organizational Behavior Principle Organization Organizational Behavior Financial Accounting Managerial Accounting Business Analytics Operational Effect Managerial Economics Corporate Finance Fraud Examination Marketing Management -

Skills

  • Microsoft Office, Word, Excel, and PowerPoint, Microsoft Project
  • Team Leadership
  • Work ethic, confident public speaker
  • Operations Management
  • Hiring and Training
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Computer Skills
  • Organizational Skills

Languages

Arabic
Native or Bilingual
Spanish
Limited Working

Timeline

Education

08.2022 - Current

Paralegal/Phones

Shapiro
04.2019 - 01.2020

Intern

Us Together
01.2017 - 01.2019

CUSTOMER SERVICE, Manager

Kings Star Market
04.2013 - 01.2022

Masters - Business Administration, Finance

University of Dayton

Bachelor of Arts - Political Science, International Relations

Cleveland State University

Public Policy and Administration Constitutional Law International Politics Politics of the European Union Comparative Politics Peaceful Governmental Relations Data Analysis Criminal Justice Principles of Finance Principles of Marketing Principles of Economics Info-Tech & Systems Statistics Analysis & Business Decisions Principles of Operational Management Principles of Organizational Behavior Principle Organization Organizational Behavior Financial Accounting Managerial Accounting Business Analytics Operational Effect Managerial Economics Corporate Finance Fraud Examination Marketing Management -

Mohammed Khalaf