Mohammed Mays
Peoria,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Teacher Assistant
Academy math and science
01.2022 - Current
- Provided one-on-one support to students with special needs during classroom activities
- Graded assignments and provided feedback to students to aid in their learning process
- Collaborated with teachers to organize and facilitate extracurricular activities for the students
- Assisted lead teacher in creating and implementing lesson plans for elementary students
- Good behavior with students
Customer Service
Fry's
01.2018 - 01.2020
- Utilized active listening skills to understand customer needs and provide appropriate solutions
- Demonstrated product and service knowledge to provide accurate and informative responses to customer inquiries
- Developed strong relationships with customers, resulting in increased customer satisfaction and loyalty
- Provided exceptional customer service by effectively addressing and resolving customer inquiries and complaints
Refugee Organization
Refugee Organization
02.2015 - 11.2016
- Created a positive work culture that attracted top talent, reducing turnover rates significantly.
- Oversaw the successful completion of various projects, ensuring timely delivery within budget constraints.
- Directed human resources efforts including recruitment, performance management, compensation planning, benefits administration, workplace safety programs compliance ensuring personnel remained highly motivated and committed to organizational success.
- Fostered innovation by encouraging creative problem-solving and embracing new ideas from team members.
- Improved stakeholder relationships by maintaining open lines of communication and addressing concerns promptly.
Education
Baghdad College
Baghdad01.2014
Skills
- Classroom management
- Lesson planning
- Communication
- Organization
- Time management
- Problem-solving
- Patience
- Attention to detail
- Public speaking
- Leadership skills
Languages
Arabic
Native or Bilingual
Turkish
Full Professional
English
Full Professional
Timeline
Teacher Assistant
Academy math and science
01.2022 - Current
Customer Service
Fry's
01.2018 - 01.2020
Refugee Organization
Refugee Organization
02.2015 - 11.2016
Baghdad College