Mohammed Mudassir
Doha
Summary
Highly motivated strategic thinker and result driven business development professional with invaluable experience in leading the team to excel, deliver and achieve the potential. Over 5 years’ experience in management system information and Pay Card officer-cards operation, cards payments business.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Paycard Officer- Cards & Payments
Commercial Bank of Qatar
Doha, Qatar
05.2022 - Current
- Implemented tools and process in place to enhance business performance.
- Worked along with RPA (robotics process automation) team to
- incorporate process automation to reduce manual and tedious tasks.
- Maintain daily MIS for debit and credit card processed.
- Analysis of customer disputes with regard to inactive and expired cards.
- Handling cards production process(Embossing, Encoding and Dispatch).
- Provided excellent service and attention to customers when face to face or through phone conversation.
- Provided excellent service and attention to customers when face to face or through phone conversation.
- Expertise in cards issuing- new application processing & maintenance, payments, card production, control & distribution, handling disputes.
- Handling corporate client queries.
- Maintaining KYC regulations for retail customer.
- Participated in continuous improvement by generating suggestions,engaging in problem- solving activities to support teamwork.
- Conducting enhanced due diligence in accordance with AML regulation.
- Maintaining Customer and bank branch relationship
- Dealing with requirements of business to improve the process.
MIS EXECUTIVE
Vodafone, Qatar
Doha, Qatar
03.2019 - 05.2022
- To provide support and maintenance to existing management information system (MIS).
- Generate and distribute management reports in accurate and timely manner.
- Develops MIS documents to allow for smooth operations and easy system maintenance.
- Provide recommendations to update current MIS to Improve reporting efficacy and consistency.
- Perform data analysis for generating report on periodic.
- Provide strong reporting and analytical information support to management team.
- Understand customer problems and provide Appropriate technical solutions.
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring customer’s issues.
- Preparing quotations, proposals and solutions to customers and present the solution's to the customer.
Finance Associate
Rane Madras
MYSORE
08.2018 - 02.2019
- Accurately recording all financial transactions.
- Preparing balance sheets and processing invoices.
- Reconciling bank statements.
- Recording accounts payable and accounts receivable.
- Producing financial-forecasts
- Assisting in the preparation of budgets.
Education
MBA - FINANCE & MARKETING
Vidya Vardhaka First Grade College
KARNATAKA07-2018
Bachelor of Business Management(BBM) - FINANCE
Vidya Vardhaka First Grade College, Karnataka.
KARNATAKA07-2016
Skills
- MS office and advance excel
- Strong communication and interpersonal skills
- Business process improvements
- Conflict resolutions
- Leadership
- Adaptability
- Time management
- Work coordination
- Team building
Affiliations
Solo Travelling, Music, Basketball
Languages
Hindi
First Language
English
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
KANNADA
Proficient (C2)
C2
Accomplishments
- Awarded as a best performer of the year in flagship event of Vodafone
- Awarded as best performer various times- CBQ
- Star performer of the month for May, 2024
Certification
- TALK TO US - VIDHYAVARDHAKA UNIVERSITY
- BNI - DOHA, QATAR
Timeline
Paycard Officer- Cards & Payments
Commercial Bank of Qatar
05.2022 - Current
MIS EXECUTIVE
Vodafone, Qatar
03.2019 - 05.2022
Finance Associate
Rane Madras
08.2018 - 02.2019
MBA - FINANCE & MARKETING
Vidya Vardhaka First Grade College
Bachelor of Business Management(BBM) - FINANCE
Vidya Vardhaka First Grade College, Karnataka.