MOHAMMED MUDASSIR QURESHI
New York City,USA
Summary
Motivated BBA (Finance) graduate and current MS IT Management student with hands-on experience in data analysis, IT support, and reporting. Skilled in Excel, Power BI, SQL, and system troubleshooting. Seeking roles in Data Analysis, IT Support, or Business Operations to apply analytical and technical skills in professional environments.
Overview
3
3
years of professional experience
Work History
Business Operations Intern
Syncasfore
Hyderabad, India
01.2022 - 01.2024
- Conducted data gathering and analysis to recognize business trends and assist in decision-making.
- Prepared performance reports and dashboards to monitor KPIs across three departments.
- Collaborated with finance and operations teams to optimize workflows, decreasing reporting time by 15%.
- Supported market research initiatives by collecting competitor insights and delivering presentations to management.
- Aided in training sessions by developing documentation and guides for over ten new employees.
IT Support Assistant (Freelance)
Frelancer
Hyderabad, India
01.2021 - 01.2022
- Assisted local clients with over 100 technical troubleshooting sessions for hardware, software, and networking issues.
- Installed and configured Windows operating systems, drivers, and essential applications.
- Provided user training to more than 20 clients regarding system usage, productivity tools, and basic troubleshooting techniques.
- Maintained records of recurring issues and developed a knowledge base to enhance resolution speed.
- Supported small businesses with data backup and recovery solutions to minimize downtime.
- Helped clients set up secure email systems and antivirus protection.
Education
Master of Science - IT Management
St. Francis College
New York08.2026
Bachelor of Business Administration - Finance
Osmania University
Hyderabad, India08.2024
Skills
Utilized Excel for pivot tables, VLOOKUP, and dashboards to support data analysis tasks
Employed Google Sheets for collaborative projects and data organization
Executed SQL queries for data retrieval, including joins and filtering operations
Timeline
Business Operations Intern
Syncasfore
01.2022 - 01.2024
IT Support Assistant (Freelance)
Frelancer
01.2021 - 01.2022
Master of Science - IT Management
St. Francis College
Bachelor of Business Administration - Finance
Osmania University