Mohammed Osman
10680 Hampshire Ave S #109 Bloomington ,MN
Summary
Results-driven security professional with extensive experience at Allied Universal Security Services, adept at enhancing workplace safety through vigilant patrolling and effective incident reporting. Proven ability to respond swiftly to emergencies while maintaining exceptional customer service. Skilled in CCTV monitoring and committed to upholding security protocols to protect personnel and property.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Map Transportation
Roseville, MN
10.2019 - 09.2023
- Ensured timely and accurate delivery of packages to designated locations.
- Operated delivery vehicle in compliance with safety regulations and protocols.
- Maintained accurate logs of deliveries and vehicle inspections.
- Communicated effectively with dispatch to coordinate routes and schedules.
- Assisted in loading and unloading vehicles, ensuring proper handling of goods.
- Resolved customer inquiries and concerns regarding deliveries professionally.
- Participated in training sessions to enhance driving skills and safety awareness.
- Monitored traffic patterns to optimize delivery routes for efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Security Guard
Shelter Security
Minneapolis, MN
10.2016 - 08.2018
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as needed.
- Documented daily activities and irregularities in incident reports for management review.
- Trained new staff on security protocols and emergency response procedures.
- Implemented access control measures, verifying credentials of visitors and contractors.
- Collaborated with team members to enhance overall security strategies and processes.
- Assisted in planning security measures for special events, ensuring adherence to safety regulations.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Monitored premises to ensure safety and security for all individuals present.
- Conducted routine patrols to identify potential safety hazards and report incidents.
- Responded promptly to alarms, emergencies, and incidents, coordinating with local authorities as needed.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Assisted in the implementation of security protocols to enhance overall safety measures.
- Provided excellent customer service by addressing inquiries and assisting visitors effectively.
- Collaborated with team members to improve response times during critical situations.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Guard
Allied Universal Security Services
Minneapolis, MN
08.2018 - 02.2020
- Monitored premises to ensure safety and security of property and personnel. I’m on
- Conducted regular patrols to identify potential hazards or safety risks.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Prepared detailed incident reports and maintained accurate logs of daily activities.
- Provided exceptional customer service while assisting visitors and employees on-site.
- Enforced company policies, procedures, and regulations to maintain order and security compliance.
- Collaborated with team members to improve response times during critical situations.
- Trained new staff on security protocols, enhancing overall team efficiency and effectiveness.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Community Learning Project
1821 University Avenue S 281 St.Paul MN 5510406.2015
Skills
Verbal and written communication
Security camera monitoring
Patrolling
Workplace safety
Work ethic
Punctuality
Security protocols
CCTV monitoring
Incident reporting
Emergency response
Physical fitness
Reporting skills
First aid certified
English fluency
ID verification
Personal security
Mobile patrols
Alarm systems
Vehicle inspections
Language fluency
Timeline
Delivery Driver
Map Transportation
10.2019 - 09.2023
Security Guard
Allied Universal Security Services
08.2018 - 02.2020
Security Guard
Shelter Security
10.2016 - 08.2018
High School Diploma -
Community Learning Project
Languages
Somali
Native or Bilingual