MOHAMMED SUHAIB C.P
Doha,Qatar
Summary
Dedicated healthcare administration professional with knowledge of hospital operations, patient care coordination, and healthcare service management. Skilled in patient handling, medical documentation, appointment coordination, billing support, and maintaining efficient administrative processes. Proficient in MS Office tools with strong organizational, communication, and problem-solving abilities. Demonstrates a patient-focused approach with the ability to collaborate effectively with healthcare teams and ensure quality service delivery. Committed to improving patient satisfaction and supporting smooth hospital operations.
Overview
4
4
Languages
1
1
Certification
3
3
years of post-secondary education
Work history
Patient Care & Hospital Administration
Aster DM Health Care
Kottakkal , Kerala, India
2025.10 - 2026.04
The CRD Executive is responsible for providing excellent customer service by welcoming patients, managing appointments, addressing inquiries, and ensuring a smooth patient experience from registration to consultation.
Key Responsibilities:
- Greet and assist patients and visitors professionally.
- Schedule, confirm, and reschedule appointments.
- Register new patients and update patient records.
- Handle patient inquiries and resolve complaints courteously.
- Coordinate with doctors and other departments regarding appointments.
- Maintain accurate patient information and documentation.
- Ensure a clean and organised reception area.
- Follow hospital policies regarding patient confidentiality.
Education
Diploma in Hospital Administration - Health Care
AHR CAMPUS
Malappuram, Kerala 2024.10 - 2025.09
Higher Secondary Examinations - Science .Computer Science & Maths
Board of Higher Secondary Examinations
Kerala , India 2022.07 - 2023.06
Secondary School Leaving Certificate (SSLC) - General Studies
Government of Kerala
Kerala , India 2020.04 - 2021.03
Skills
- Front Office & Reception Management
- Hospital Information System (HIS)
- Medical Records Management
- Appointment Scheduling
- Customer Relationship Management (CRD)
- Clinical documentation
- Healthcare Compliance & Ethics
- Communication & Interpersonal Skills
- Team Coordination
- Patient Registration & Admission
- Patient Care Coordination
Certification
- BLS ( Basic Life Support )Certificate - iisued by AHR & Nadakkavil Hospital , Kerala India
- TSSR COUNCIL (Government of India) A National Level Autonomous Body for Educational Empowerment 2026
- UK international Qualification 2026
- Certificate for Recognition of Prior Learning Automotive Skill Development Council Malappuram, Kerala 2025
- Automotive Expo National Institute of Technology Calicut, Kerala 2024
- National Level Workshop Majlis Polytechnic College Malappuram, Kerala 2025
LANGUAGES
English
Upper intermediate
Malayalam
Native
Tamil
Advanced
Arabic
Elementary
Affiliations
- Learning new skills
- Travelling and exploring new places
- Maintaining health and fitness activities
- Team sports and recreational activities
- Volunteering and community service
Passport
#AK591712 INDIA
Visa
Transferrrable
Driving License
Having Indian Driving Liecence
Timeline
Patient Care & Hospital Administration
Aster DM Health Care
2025.10 - 2026.04
Diploma in Hospital Administration - Health Care
AHR CAMPUS
2024.10 - 2025.09
Higher Secondary Examinations - Science .Computer Science & Maths
Board of Higher Secondary Examinations
2022.07 - 2023.06
Secondary School Leaving Certificate (SSLC) - General Studies
Government of Kerala
2020.04 - 2021.03