Well-educated professionals in the public health industry. Enjoys working with community members, leaders, and the public. Seeking an opportunity to manage cases and provide solutions for at-risk groups.
Overview
9
9
years of professional experience
Work History
Manager
Gyro Grill
01.2016 - Current
Championed 100% guest satisfaction by providing an excellent dining experience
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
Developed and implemented strategies to enhance team performance, improve processes, and increase efficiency
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Coronavirus Contact Tracer
Passaic County Health department
09.2019 - 12.2020
Working with the Clifton Health department as a contact tracer/Case Investigator
Communicating and performing interviews with covid cases to help stop the spread
Making sure cases and contacts are aware of the virus and informing them of what they should do during the quarantine period
Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
Intern
Ymca
01.2020 - 05.2020
Completed a 200-hour Internship at the Wayne Ymca with the Fitness and Health Director
Worked with trainers and staff on a rehab Program called 'Prescribe the Y'
Worked on community health events and programs
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Supervisor
Planet Fitness
09.2017 - 03.2019
Provided key administrative support to my coworkers, taking on tasks like signing members up and checking in members during peak times
Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products
Delivered extra linens, paper products, and toiletries to guests
Trained newly hired employees on company policies, cleaning procedures, and customer service techniques
Education
Bachelor of Science - Public Health concentration in Community Health Education
Montclair State University
Montclair, NJ
05.2020
Skills
Public health
Time management and prioritization
Process improvement
Customer service
Team leadership
Time management
Accomplishments
Supervised team of over 13 staff members.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Ymca
01.2020 - 05.2020
Coronavirus Contact Tracer
Passaic County Health department
09.2019 - 12.2020
Supervisor
Planet Fitness
09.2017 - 03.2019
Manager
Gyro Grill
01.2016 - Current
Bachelor of Science - Public Health concentration in Community Health Education
Montclair State University
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