Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammed Ullah

Wichita,KS

Summary

Bilingual, hard-working and detail oriented individual who is able to overcome and adapt any obstacle. Is always open to learn new information and skill to improve myself and those around me. Able to communicate and interact with others extremely well.

Overview

5
5
years of professional experience

Work History

Business Analyst Intern

Bombardier Inc
11.2022 - Current
  • Perform a variety of routine clerical and administrative support duties: registrations, data management, reports
  • Assist with program administration for Leading Edge program including database management, customer contacts and follow-up, vendor reporting

Customer Service Specialist

Dicks Sporing Goods
10.2021 - Current
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Sales Associate

Rally House
09.2019 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.


Education

BBA - Economics

Wichita State University
Wichita, KS
05.2024

Skills

  • Order and Refund Processing
  • Building Customer Trust and Loyalty
  • Complex Transactions
  • Microsoft Office Certified
  • Credit Card Applications
  • Team Meetings
  • Computer Proficiency

Timeline

Business Analyst Intern

Bombardier Inc
11.2022 - Current

Customer Service Specialist

Dicks Sporing Goods
10.2021 - Current

Sales Associate

Rally House
09.2019 - 05.2020

BBA - Economics

Wichita State University

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Mohammed Ullah