MOHAMMED HASSAN
Milwaukee
Summary
Certified Phlebotomy Technician with hands-on training in venipuncture, specimen collection, and patient care, adhering to safety and infection control standards. Proven ability to thrive in fast-paced clinical settings, delivering exceptional patient interactions and ensuring precise sample handling and documentation. Proficient in HIPAA compliance, compassionate care, and trilingual communication (English, Arabic, Somali). Enthusiastic about contributing to a healthcare team while advancing expertise in blood collection.
Overview
8
8
years of professional experience
Work History
Phlebotomist
MCHC clinic
Milwaukee
07.2025 - Current
- Collected blood samples from patients using proper techniques and equipment.
- Prepared specimens for laboratory analysis and ensured accurate labeling.
- Processed patient records and managed data entry for medical documentation.
- Assisted in training new phlebotomists on protocols and best practices.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Phlebotomy Internship
Instant Draw Laboratory LLC-MCHC CLINIC
Milwaukee
06.2025 - 07.2025
- Performed venipuncture and capillary draws on diverse patient populations, ensuring accurate and safe blood collection while maintaining patient comfort.
- Assisted with specimen processing, including labeling, centrifugation, and preparation for laboratory analysis, adhering to strict protocols.
- Collaborated with healthcare teams to support diagnostic testing, ensuring timely and accurate delivery of specimens.
- Maintained infection control standards, following OSHA and HIPAA regulations to ensure a sterile and compliant environment.
- Developed patient interaction skills, addressing concerns, explaining procedures, and providing compassionate care to reduce anxiety.
- Benefited from mentorship with seasoned phlebotomists, mastering advanced techniques that enhanced my skills and improved patient interactions during procedures.
Sales Associate
Global 1 Furniture
Milwaukee
05.2022 - 11.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Medical Transportation Driver
Halane LLC
Milwaukee
02.2021 - 01.2022
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Emergency Medical Technician
Curtis Ambulance
Milwaukee
01.2018 - 08.2020
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Education
Certified Phlebotomy Technician (CPT) - Phlebotomy
National Performance Specialists (NPS)
Milwaukee, WI07-2025
Emergency Medical Technician - EMS-basic life support-CPR
MATC
Milwaukee, WI08.2017
High School Diploma - other
Salam School
Milwaukee06-2016
Skills
- Venipuncture and capillary Puncture
- Sample handling
- Specimen processing
- CPR CERTIFIED (American Heart Association 8/2025)
- Clinical lab practices
- Medical Terminology
- Customer Service
- Infection control
- Vital signs monitoring
- Critical thinking
- Trilingual
Timeline
Phlebotomist
MCHC clinic
07.2025 - Current
Phlebotomy Internship
Instant Draw Laboratory LLC-MCHC CLINIC
06.2025 - 07.2025
Sales Associate
Global 1 Furniture
05.2022 - 11.2023
Medical Transportation Driver
Halane LLC
02.2021 - 01.2022
Emergency Medical Technician
Curtis Ambulance
01.2018 - 08.2020
Certified Phlebotomy Technician (CPT) - Phlebotomy
National Performance Specialists (NPS)
Emergency Medical Technician - EMS-basic life support-CPR
MATC
High School Diploma - other
Salam School