Mohamud Abdille
McKinley FMCG
Saint Louis Park,MN
3
years of professional experience
Associate of accounting undergraduate highly skilled in managing orders and administering calls to assist clients with returning their orders. Proficient in managing inventory to ensure the availability of materials at all times. Adept at managing data and identifying discrepancies for correcting errors in the final outcome.
Work History
Administrative Assistant
8 Months- Order Management & Call Administration
- Received bulk orders via calls & emails from wholesale customers and generated invoices by complying with the company rules
- Collected online retail orders and coordinated with the warehouse manager to prepare shipments for delivery
- Answered 20+ phone calls on a daily basis and initiated returns and replacement of products by following the company guidelines
- Inventory Management & Team Leadership
- Oversaw the product inventory and ordered new products from various suppliers for ensuring availability of material at all times
- Supervised a team of 4 volunteers and managed their daily activities including pulling orders, packing materials, and loading trucks
Receptionist
10 Months- Customer Service & Documentation
- Aided 20+ customers via phone calls in a friendly manner and resolved their queries for enhancing customers' experience
- Operated office equipment including fax machine and copy machine to maintain documents with 100% accuracy
- Recorded visitors' requests and calls, and prepared a detailed report for the stakeholders
- Managed the incoming emails and distributed those to respective departments for ensuring effective communication
- Oversaw the office inventory and maintained the order and cleanliness of the storeroom for ensuring easy retrieval
Data Entry Operator
10 Months- Data Collection & Verification
- Collected and updated customer and account data on an Excel sheet within stipulated time frames
- Compiled and verified information by understanding priority levels to prepare source data for computer entry
- Reviewed entries for identifying deficiencies and corrected errors for providing accurate output
- Generated 5+ reports for the stakeholders and performed data backups on a weekly basis for ensuring data privacy
Education
Associate of Applied Science - Accounting
- Dean's List for 4 semesters | May '19 - Dec '20
- Course Modules:
- Financial Investigation | Principles of Marketing | Business Law | Financial Markets and Institutions | Business Ethics
- GPA: 3.9/4.0
Skills
Order Management
Call Management
Inventory Control
Team Leadership
Client Servicing
Documentation
Data Collection
Data Verification
Languages: English (native)
Spanish (fluent)
LEADERSHIP & COMMUNITY INVOLVEMENT
- Captain of the Men's Basketball Team | Rasmussen University | May '20 - Present
- Awarded as the Man of the Tournament at NIAA intermural Basketball Championship
Timeline
Administrative Assistant
McKinley FMCG
10.2020 - 06.2021Read More
Receptionist
Aroma Pharmacy
10.2019 - 08.2020Read More
Data Entry Operator
SV Services
11.2018 - 09.2019Read More
Rasmussen University
Associate of Applied Science from Accounting
Read More