Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdenour Benkerrou

Dublin

Summary

5 Years of operational experience within the consumer goods and service industry. Strong leader with interpersonal skills, excellent time management and problem-solving capabilities.

Overview

7
7
years of professional experience

Work History

Transaction Specialist I

JP Morgan Chase
08.2022 - Current
  • Process and mail daily and monthly statements to customers
  • Review outgoing mail for accuracy, prior to mailing
  • Provide, validate and reconcile all files received daily to meet client service level agreements
  • Manage and perform day-to-day shipping and receiving mail and products in Dispatch and Warehouse
  • Enter and organize daily data into spreadsheets to support business operations and reporting tasks
  • Cross-train team members across Production Control, Verify and Dispatch to improve team flexibility and ensure business continuity
  • Train new hires on Production Control, Verify and Dispatch using standard operating procedures to ensure smooth onboarding process and rapid productivity


Outbound Team Leader

Amazon Sort Center
02.2022 - 07.2022
  • Set pre-sort plan, performed dock walk and ensured: all trailer moved, area readiness with needed equipment and supplies
  • Monitored Outbound dock management, reactivated scheduling tool, CPT views and Inbound dock management
  • Maintained tracking if additional trailer or cancellation needed, and made sure no load issue/delays
  • Ensured that all loads are loaded and released in their scheduled departure time (SDT) and in critical pull time (CPT) chronological order
  • Assisted supervisory and management team in communication process changes and operational requirements, Side-by-side training and coordination of any/all new hire training
  • Entered and validated production's input and output daily using Excel.

Inbound Team Leader

Amazon Sort Center
10.2021 - 02.2022
  • Performed and supported daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Identified and resolved process issues to drive optimal workflow
  • Ensured successful area performance, through tracking, reporting and feedback of associate performance.
  • Identified and addressed safety hazards within work area


FC Associate, Learning Ambassador

Amazon Fulfillment Center
06.2020 - 09.2021


  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Picked and packed order items
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Coached and trained new hires
  • Retrained and audited low performance associate and helped them improve their quality and rate


Sales Manager

Ovitale, ALgeria
07.2018 - 09.2019
  • Create and execute a strategic sales plan that expands customer base and extends global reach
  • Meet with potential clients and grow long-lasting relationships by understanding their needs
  • Track, analyze, and communicate key quantitative metrics and business trends as it relate to partners and clients
  • Closed lucrative sales deals using strong negotiation and persuasion skills

Education

Master of Science - Finance

University Abderrahmane Mira - Bejaia-Algeria
Bejaia,ALGERIA
06.2017

Bachelor of Science - Economics

University Abderrahmane Mira Bejaia-Algeria
06.2015

Skills

  • Verbal and Written Communication
  • Multi languages: Berber, French, English, Arabic
  • Professional and Courteous
  • Strong Organizational Skills
  • MS Office skills
  • Detail oriented team player

Timeline

Transaction Specialist I

JP Morgan Chase
08.2022 - Current

Outbound Team Leader

Amazon Sort Center
02.2022 - 07.2022

Inbound Team Leader

Amazon Sort Center
10.2021 - 02.2022

FC Associate, Learning Ambassador

Amazon Fulfillment Center
06.2020 - 09.2021

Sales Manager

Ovitale, ALgeria
07.2018 - 09.2019

Master of Science - Finance

University Abderrahmane Mira - Bejaia-Algeria

Bachelor of Science - Economics

University Abderrahmane Mira Bejaia-Algeria

Similar Profiles

CREATE PROFILE