Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohan Kumar K C

Sunnyvale,CA

Summary

Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.

Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

2
2
years of professional experience

Work History

Security Officer

Amazon Lab126
08.2023 - Current
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Guarded restricted areas to prevent unauthorized entry.
  • Confirmed visitor identification prior to granting entry into the building.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Access Control and Identity Verification
  • Patrolling and Incident Reporting

Front Desk/Cashier

Chevron
Sunnyvale, CA
12.2022 - 05.2024
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Kept register terminal area and store clean and orderly.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed opening and closing duties including counting money, setting up registers with necessary supplies, balancing drawers and checking equipment operation.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers with returns and exchanges according to store policy.
  • Provided excellent customer service by responding to inquiries promptly and professionally.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Processed customer payments using various payment methods such as credit cards, debit cards, checks and cash.
  • Maintained accurate cash register operations and balanced daily transactions.
  • Organized promotional displays and maintained cleanliness of checkout areas.
  • Verified age for customers purchasing age-restricted items such as alcohol or tobacco products.
  • Helped with purchases and signed customers up for rewards program.

Education

Diploma in Electrical Engineering -

Nepal Banepa Polytechnic Institute
Banepa-2 Kavre Nepal
12-2014

Skills

  • Electronic surveillance
  • Premises patroll
  • Superior customer service
  • Access control
  • Access control management
  • CCTV monitoring
  • Shift work experience
  • First aid and CPR certified
  • General security
  • Security guard license
  • Patrol operations
  • Workplace violence prevention
  • Interior and exterior patrol
  • Alarm monitoring
  • Emergency evacuation procedures

Timeline

Security Officer

Amazon Lab126
08.2023 - Current

Front Desk/Cashier

Chevron
12.2022 - 05.2024

Diploma in Electrical Engineering -

Nepal Banepa Polytechnic Institute
Mohan Kumar K C