Mohit Kumar
Relationship Manager - Sales
New Delhi,Delhi
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 4+ year track record of success in Banking and Financial Services.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Relationship Manager - Sales
American Express Banking Corp
New Delhi, Delhi
11.2018 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Team Leader - Sales
SBI Card
Gurgaon, Haryana
09.2017 - 11.2018
- Led team of 10 salespeople to exceed quarterly sales goals.
- Reported sales data to upper management as directed.
- Built strong relationships with customers through positive attitude and attentive response.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Built strong team by recruiting and developing top sales talent.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Collaborated with ASM to identify sales trends and implemented initiatives to enhance revenue.
Relationship Executive
SBI Card
Gurgaon , Haryana
01.2017 - 09.2017
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Developed and executed targeted relationship and account development strategy.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Achieved sales 100% targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
Marketing Executive
Indysoft
New Delhi, Delhi
07.2016 - 01.2017
- Worked with marketing teams to create, deploy and optimize effective campaigns for Ecommerce clients.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Investigated and resolved customer complaints to foster satisfaction.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Education
Bachelor of Arts - Political Science And Government
07.2014 - 05.2017
High School Diploma -
07.2007 - 03.2014
Skills
Financial services
Sales expertise
Client Relationships
Product knowledge
Business Development
Relationship building and management
New business generation
Banking
Timeline
Relationship Manager - Sales - American Express Banking Corp
11.2018 - Current
Team Leader - Sales - SBI Card
09.2017 - 11.2018
Relationship Executive - SBI Card
01.2017 - 09.2017
Marketing Executive - Indysoft
07.2016 - 01.2017
University Of Delhi - Bachelor of Arts, Political Science And Government
07.2014 - 05.2017
M B DAV SER SCE SCHOOL - High School Diploma,
07.2007 - 03.2014