Mohamd Hameed
Strongsville,OH
Summary
I am an organized and motivated senior Computer Engineering student seeking a challenging entry-level role that leverages my technical skills and customer service experience. With a proven ability to thrive in fast-paced environments and adapt to last-minute changes, I am eager to apply my time management and organizational skills to contribute to company growth. My strong technical abilities with software and applications, coupled with a responsible and motivated approach, make me well-prepared to handle challenging work in the workplace.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Home Depot
Strongsville, OH
03.2020 - Current
- Customer service.
- Responsible for ensuring customer satisfaction by providing information about products and services, resolving complaints, and answering questions
- Assisted in the delivery of products to customers' homes and ensured the safe handling of merchandise during transit
- Maintained a clean and organized work area to ensure a pleasant shopping experience for customers.
Customer Service Representative
AlphaGraphics
Strongsville, OH
01.2019 - 02.2020
- Provided technical support to customers and assisted with printing projects, including design, layout, and production
- Managed the front desk and greeted customers, answering phone calls and directing inquiries to the appropriate department
- Maintained equipment and supplies, ensuring proper functionality and restocking as needed.
Education
Bachelor of Science - Computer Engineering
Cleveland State University
Cleveland, OH05-2025
Associate of Science -
Cuyahoga Community College
Parma, OH12.2022
Skills
- Interpersonal and Social Skills
- Outstanding communication skills
- Java
- Self Motivation
- Computer Programming
- Problem-solving aptitude
- Interpersonal Communication
- Time Management
- Communication and Team Collaboration
- Strong Work Ethic
- Customer Support
Languages
- English
- Arabic
Awards
MicroController Certificate
Timeline
Customer Service Associate
Home Depot
03.2020 - Current
Customer Service Representative
AlphaGraphics
01.2019 - 02.2020
Bachelor of Science - Computer Engineering
Cleveland State University
Associate of Science -
Cuyahoga Community College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
LISA NASERLISA NASER
Sales and Operations Manager at Globe LifeSales and Operations Manager at Globe Life