Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
5
5
years of professional experience
Work History
Founder
BroomBook, LC
09.2023 - Current
Established a successful business by identifying market needs and developing innovative solutions.
Attracted top talent for the company, fostering a collaborative and high-performance work environment.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Implemented efficient operational processes to optimize productivity and resource allocation.
Sales Manager
Voxen Connect
11.2021 - 03.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managing Director
AlMalika LLC
05.2019 - 11.2021
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Introduced new methods, practices, and systems to reduce turnaround time.