Mohnish Mehta
Elizabeth
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Claims Specialist
AXIS CAPITAL
New York, NY
06.2024 - Current
- Managed a pending of 150+ CGL claims, including both litigated and non-litigated slip/trip and fall, Negligent Security, Habitational claims,Products Liability and low exposure NYLL.
- Review policy for coverage analysis and exclusions that may apply.
- Send timely acknowledgement to Insured and Claimant/Plaintiff counsel and establish contact to gather details.
- Establish and adjust reserves in accordance with company guidelines and claim development.
- Investigate liability exposure involving bodily injury, property damage, completed operations, and products liability.
- Direct defense counsel strategy, including discovery,depositions, motions, and trial prep.
- Attend mediations, mandatory settlement conferences, negotiate settlements within pre-approved authority up to $1M.
Claims Administrator
Cover Me Insurance Agency MGA Of State National
Linden, NJ
09.2021 - 06.2024
- Enhanced claim processing efficiency by implementing new guidelines and streamlining procedures.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Verified insurance claims and determined fair amount for settlement.
- Identify fraudulent claims through investigation and documentation of finding.
Documents Specialist
Harrison National Employment
Remote
08.2020 - 09.2021
- Improved document management by implementing a consistent filing system and digital archiving process.
- Streamlined workflow processes for better efficiency in handling and processing documents.
- Ensured accuracy in all documentation with thorough proofreading and editing tasks.
- Reduced turnaround time for document processing by developing efficient document tracking systems.
Claims Analyst
Adecco
Edison, NJ
08.2017 - 07.2020
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Reduced claims processing time by implementing efficient analytical techniques and strategies.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Negotiated successful settlements with clients, ensuring a mutually beneficial outcome for all parties involved.
- Maintained strict confidentiality with all personal data as per company guidelines.
Customer Support Specialist
Gateway Group One
Newark, NJ
07.2005 - 11.2014
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Conducted regular training sessions for new team members, promoting best practices in customer support operations.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Navyug High Schhol
India06-2003
Skills
- Technical Skills:
- Negotiations
- Policy Coverage
- Litigation
- Claims Management
- Communication
- Microsoft Office (Word, Excel, PowerPoint)
- Arbitration
- Mediation
- Duck Creek
- Customer Service
- Soft Skills:
- Verbal & Written Communication
- Time management
- Teamwork
Certification
- New York 17-70 Independent General Adjuster License
- Florida 70-20 DHS All Lines Adjusters License -
- Texas All Lines Adjuster License .
- California Adjusters License.
LANGUAGES
Gujarati - Native or Bilingual
Hindi - Full Professional
Interests
- Travelling, Cooking, Sports
Timeline
Claims Specialist
AXIS CAPITAL
06.2024 - Current
Claims Administrator
Cover Me Insurance Agency MGA Of State National
09.2021 - 06.2024
Documents Specialist
Harrison National Employment
08.2020 - 09.2021
Claims Analyst
Adecco
08.2017 - 07.2020
Customer Support Specialist
Gateway Group One
07.2005 - 11.2014
High School Diploma -
Navyug High Schhol