Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohsin Khan

Round Rock,TX

Summary

Summary of Experience:

  • Organized Senior Technical Program Manager with a commitment to resolving customer issue. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills.
  • 23 years’ experience of which 15+ yrs, as Program Manager which includes Business Analysis, Project Management for large global organizations like AT&T, Microsoft, Boeing, Cisco, Hewlett Packard (HP), BMC Software, Avaya, Siemens, Infosys Technologies.
  • 8+ Years of experience as Engineering Manager building Microservices, Containerization, RESTful web services for web, mobile enterprise apps
  • 10+ Years as Sr Program Manager spanning across SDLC process (Scoping to Delivery for Development and Production support projects)
  • 8+ Years as Technical Project Manager for Cloud DevOps, Azure, AWS. Working in US for 15 yrs. PMP Certified in July 2013.
  • Program Management – Analytical approach to Program Management using data, metrics- managing people, processes and projects with Scrum master’s in highly matrixed cross functional teams. PPM tools like JIRA, Rally, Clarity, Requirements management, Defect management, documentation management. Worked with Scaled Agile framework SAFe Agile Release Train, Lean, Program and Portfolio Management. Leading System Demos to clients.
  • Program Execution- Building Plan of Record to track program deliverable, Action Items, Issues, Risks schedule, budget, internal/external dependencies, performance and quality KPIs. Tracking the plan for Executive management status reporting and engaging key stakeholders to highlight issues, risks and get buy-in and support for contingency, mitigation plans.
  • Collaboration- Proficient at partnering with executive teams to define and develop solutions. Creating cross-functional partnerships to drive effectiveness. Experienced in Agile methodologies (SCRUM in SAFe), KANBAN, Lean. Proficient in JIRA, Rally, Azure Dev Ops, MS Project contributing throughout the SDLC stages till the rollout of products.
  • ERP/Data Warehousing - Experienced and proficient in Integration with SalesForce, Service Now workflow integration's. Using Snowflake, ETL, SQL data migration tools like Azure Data Factory. Data Migrations from On Prem Oracle DB to Azure Cloud.

Overview

26
26
years of professional experience

Work History

Technical Program Manager

AT&T
10.2022 - Current
  • Managing delivery with 2-3 Scrum teams PMs (Team size 30) portfolio of applications using PPM tool JIRA, migration to cloud and network upgrade to use new Service Now Platform replacing legacy ERP
  • Issue/Risk Register creation to track dependencies between cross functional teams, maintaining and updating weekly basis reporting to Director Level for resolving issues to deliver projects across program portfolio

Technical Program Manager

Y Media Labs
05.2021 - 10.2022
  • Strategic & Tactical Program Management for multiple client accounts for building mobile and web applications.
  • Lead cloud deployment programs in collaboration with technical teams (engineering, UI/UX, Data Analytics etc) to propose solutions data transformation, data connections and API integration's.
  • Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.

Program Manager

Microsoft
05.2020 - 04.2021
  • Led 2-3 Scrum teams delivering cloud migration solutions. As part of Cloud Optimization team managing dependency across scrum teams on release train.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Responsible for managing project schedule, team boards in Azure DevOps (ADO) tool, implementing SaaS using Azure VMs, Azure Blob Storage, Active Directory,

Technical Program Manager

Boeing
11.2018 - 05.2020

Led teams using SAFE agile framework in migrating aviation applications for Boeing.

  • As part of the System Reliability Engineering (SRE) Common CI/CD Pipeline Infrastructure services scrum teams
  • As part of Dev Ops team work closely with Product Application teams, Product owners to ensure alignment with roadmaps to migrate Apps to Cloud (MS Azure & AWS)



Lead Project Manager

Johnson
10.2017 - 11.2018
  • Translated business requirements into technical requirements for cloud-based solutions in the Health/Pharma Care industry.
  • Managed agile release trains and coordinated with multiple product teams.

Professional Services Manager

CMCS
02.2015 - 07.2016
  • Consulting at senior level & Implementation project for Oracle ERP Supply Chain Management solutions, E Business suite apps for Security domain
  • Technical & Functional Consulting for Oracle Primavera, Unifier with customers in Oil & Gas (RasGas, Qatar Petroleum)

Project Manager

TestBytes
08.2013 - 08.2014
  • Managed agile-based software product development for US client Study.Net
  • Collected requirements, business analysis into functional requirements and facilitated test driven development

Project Manager

Upwork.com
01.2013 - 05.2013

Freelancer for various projects consulting at senior level in Project management/service delivery roles.

  • Wire frames, Mock Ups analysis with customer, MVP features, Launch Readiness defect dashboards, analysis triage for Mobile App Launches, For Gulf Client’s - Handling service delivery for ticketing/travel portal product development


Manager

BMC Software, Cloud Solutions
01.2010 - 11.2011

Reporting to Director, Software Development for Cloud Computing Solution for Enterprise Class ITSM solution

  • Solution has Compute, Storage, and Network resources managed, provisioned per user request in the Cloud
  • Solution is built using OSGi, Java based development using OSGI Java REST framework support VmWare, Citrix Cloud,


Technical Manager

Avaya
05.2007 - 07.2009

Working as Technical Manager with Testing team and Development managers across US, India.

  • Managed projects as Technical Manager for development and testing teams. Led SAFe Scrum teams for agile development, stakeholder management, product grooming sessions, facilitating agile ceremonies, reporting using metrics, managing technical debt

Project Manager

Hewlett Packard
09.2006 - 04.2007

Solution involved building a toll-free provisioning solution using J2EE technology with Web Logic on Linux

  • Manage complete life cycle of project from Requirements, Design Analysis for leading service provider of Canada –Rogers Telecom. 150 man-month, 1M USD budget

Software Engineer

Cisco Systems
01.2001 - 04.2006
  • [6 Yrs in US] Involved in Development Testing of Embedded Systems & provisioning applications for Service Providers in US.
  • Firmware device management SNMP, Syslog, ISSU feature HA for Cisco routers.

Systems Analyst

Infosys Technologies
11.1997 - 11.2000
  • Multiple projects for Infosys’ clients worldwide with focus on Network management applications for data & telecom networks
  • Worked for 1 year on-site in US on client locations.

Education

Certification -

Project Management Institute, PMI
USA
07.2013

B.E - Electronics & Telecom

COEP -Pune University,
Pune, INDIA
07.1995

Skills

  • Technical Skills
  • JIRA, MS Project, MS Azure, SharePoint, Confluence, Rally, Google Suite, Excel Pivots, Service Now, Sales Force CRM, SQL, Service Now, Java, J2EE, REST APIs, Postman Client, C, Net
  • Cross-functional Team Leadership
  • System Analysis
  • Program Implementation
  • Client Management
  • Stakeholder Management
  • Agile Project Management
  • Requirements Analysis
  • Presentation and Facilitation

Timeline

Technical Program Manager

AT&T
10.2022 - Current

Technical Program Manager

Y Media Labs
05.2021 - 10.2022

Program Manager

Microsoft
05.2020 - 04.2021

Technical Program Manager

Boeing
11.2018 - 05.2020

Lead Project Manager

Johnson
10.2017 - 11.2018

Professional Services Manager

CMCS
02.2015 - 07.2016

Project Manager

TestBytes
08.2013 - 08.2014

Project Manager

Upwork.com
01.2013 - 05.2013

Manager

BMC Software, Cloud Solutions
01.2010 - 11.2011

Technical Manager

Avaya
05.2007 - 07.2009

Project Manager

Hewlett Packard
09.2006 - 04.2007

Software Engineer

Cisco Systems
01.2001 - 04.2006

Systems Analyst

Infosys Technologies
11.1997 - 11.2000

Certification -

Project Management Institute, PMI

B.E - Electronics & Telecom

COEP -Pune University,
Mohsin Khan