Results-driven Laundry Attendant with expertise in staff training, inventory management, and operational efficiency. Skilled in optimizing laundry processes and ensuring safety compliance while enhancing workflows. Experienced in collaborating with teams to implement best practices that boost customer satisfaction. Adaptable and quick to learn, dedicated to continuous improvement and effective problem-solving in dynamic environments.
Overview
4
4
Languages
1
1
Certification
22
22
years of professional experience
Work History
Laundry Attendant
Beacher's Lodge
Saint Augustine, Florida
06.2023 - Current
Operated washers and dryers to support efficient laundry processing.
Sorted, folded, and organized linens for guest rooms.
Kept laundry area and equipment clean at Beacher's Lodge.
Tracked detergent and supply inventory for efficient restocking.
Collaborated with the housekeeping team to ensure timely laundry service delivery.
Assisted in training new staff on laundry procedures and safety protocols.
Implemented best practices for fabric care and stain removal techniques.
Reported maintenance issues to management for prompt resolution.
Maintained cleanliness and organization of work area consistently.
Operated washing machines, dryers, extractors, and other laundry equipment.
Transported laundry in carts and sorted dirty items by load type.
Followed safety regulations while operating machinery.
Stocked shelves with freshly laundered items in an orderly fashion.
Cleaned the laundry room and equipment regularly according to safety standards.
Loaded and unloaded washers and dryers, observing correct operating instructions.
Folded dried laundry items in an organized manner.
Assisted with additional housekeeping tasks during staffing shortages.
Moved loads between machines, operated ironing equipment and folded laundered items.
Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
Ensured that all wash loads are balanced before starting the cycle.
Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
Inspected laundry for damage or stains to facilitate repairs and pre-treating.
Maintained records of all laundry services provided in logbooks.
Separated whites from colors during the sorting process.
Delivered additional requested items to rooms upon request within reasonable timeframes.
Performed routine maintenance tasks on washers, dryers and other related equipment.
Monitored washing machine cycles to ensure proper treatment of fabrics.
Prepared invoices for completed orders based on customer requirements.
Received and sorted articles by type, color and degree of soil.
Received and marked articles for laundry, identifying code numbers, or names, using hand or machine markers.
Tested fabric softener dispensers for proper functioning prior to use.
Complied with corporate and department standards and regulations to encourage safe and efficient operations.
Provided excellent customer service at all times.
Tracked linen usage accurately using computerized systems.
Operated hand irons or pressing machines to iron or press fabrics and furs.
Delivered packages efficiently to residential and commercial locations.
Maintained accurate delivery logs and documentation for tracking purposes.
Communicated effectively with customers to ensure satisfaction and address inquiries.
Conducted vehicle inspections to ensure safety and compliance before each shift.
Collaborated with dispatch team to optimize delivery routes and schedules.
Loaded and unloaded packages carefully to prevent damage during transport.
Adhered to traffic laws and safety regulations while driving in various conditions.
Assisted in training new drivers on company policies and delivery procedures.
Sorted parcels according to delivery route.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Scanned inbound and outbound packages to sort for destination.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Maintained adherence to stringent delivery deadlines.
Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
Documented items transported, recipient information and problems.
Obtained official signatures and required payments for different types of deliveries.
Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Tracked delivery records with manifests using smartphones for customer signatures.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Maintained delivery vehicle with regular upkeep and basic repairs.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Performed routine air and fluid checks and refueling for vehicles.
Collected and distributed records between personnel and outside stakeholders.
Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.
Delivery Driver
Uber, Lyft, DoorDash And Spark Driver
Palm Coast, Florida
02.2020 - Current
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Navigated efficient routes to ensure timely passenger pickups and drop-offs.
Adjusted routes in response to real-time traffic conditions, enhancing delivery efficiency.
Utilized GPS technology to track routes and enhance navigation accuracy.
Navigated routes with relevant map programs and GPS systems.
Adhered to all applicable traffic laws while driving a delivery vehicle.
Communicated effectively with passengers to provide exceptional service and support.
Facilitated cashless transactions through a mobile app, ensuring smooth payment processes for passengers.
Resolved customer service complaints with professionalism and knowledgeable responses, fostering trust and loyalty.
Inspected the vehicle and maintained gas, oil and water levels.
Maintained cleanliness and safety of the vehicle for optimal passenger experience.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Received daily delivery instructions and route assignments from dispatch.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Verified deliveries against shipping instructions prior to delivering to customers.
Notified customers of delays to decrease calls to support.
Assisted passengers with luggage and special requests.
Inspected vehicles' condition and equipment before and after trips. condition, supplies and equipment before and after trips
Monitored fuel levels throughout the shift and refueled.
Maintained accurate records of goods delivered and collected payments as required.
Ensured accurate completion of all paperwork associated with deliveries.
Assisted warehouse personnel in packing orders.
Verified accuracy of items loaded onto the truck against shipping documents.
Checked tires for proper inflation before leaving on each route.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Reported mechanical issues with the delivery vehicle to supervisor in a timely manner.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Responded promptly to emergency situations involving vehicles or personnel on the roadways.
Reviewed delivery documents and orders and reported errors to a supervisor.
Checked loads against shipping papers to verify contents. against shipping papers to verify contents and identify special handling requirements.
Reported delays and accidents to stations using telephones or two-way radios.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Reviewed delivery documents and orders and reported errors to a supervisor.
Checked loads against shipping papers to verify contents. against shipping papers to verify contents and identify special handling requirements.
Reported delays and accidents to stations using telephones or two-way radios.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Maintained cleanliness and safety of vehicle for optimal passenger experience.
Monitored traffic conditions to adjust routes for improved efficiency.
Managed cashless transactions using mobile app for seamless payments.
Assisted passengers with luggage and special requests as needed.
Adhered to local traffic laws and safety regulations during all deliveries.
Transported and safely delivered items to prevent damage or loss.
Adhered to all applicable traffic laws while driving delivery vehicle.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Handled merchandise in accordance with product handling standards.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Inspected vehicle and maintained gas, oil and water levels.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Monitored fuel level throughout shift and refueled when necessary.
Inspected vehicles' condition, supplies and equipment before and after trips
Reviewed delivery documents and orders and reported errors to supervisor.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Security Guard
UNITED NATIONS-Minustah
Port au Prince-HAITI, West
06.2004 - 10.2017
Monitored access points to ensure safety and security at United Nations facilities.
Conducted regular patrols to detect and prevent unauthorized activities on premises.
Responded promptly to alarms and emergencies, coordinating with local law enforcement.
Maintained detailed reports of incidents and activities during shifts for review.
Assisted in the training of new security personnel on protocols and procedures.
Enforced compliance with safety regulations to protect staff and visitors effectively.
Collaborated with team members to develop strategies for risk management and response.
Provided excellent customer service by assisting visitors with inquiries and directions.
Conducted daily security patrols of assigned areas.
Responded to alarms, emergencies, and disturbances.
Provided customer service assistance to staff and visitors in a professional manner.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Addressed problems quickly and reported clear information while working under minimal supervision.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Completed incident reports regarding violations of policies or procedures.
Observed surveillance cameras for any suspicious activity or intruders.
Investigated suspicious activity and reported findings to management.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Answered questions from the public regarding facility rules and regulations.
Identified potential security risks and recommended corrective actions.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Maintained order during special events such as concerts and conferences.
Issued visitor badges and access cards to authorized personnel.
Warned persons of rule infractions or violations and evicted violators from premises.
Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Administered first aid when necessary in accordance with training guidelines.
Provided escorts for employees entering and exiting the building after hours.
Assisted with searches of personnel, vehicles, packages.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Patrolled crowds during events to preserve order and promote security.
Searched bags manually to identify prohibited items and contraband.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Monitored CCTV systems to ensure safety and security of premises.