Detail-oriented professional with strong skills in route optimization, safety compliance, and customer interaction management. Proven ability to enhance delivery efficiency and resolve issues promptly.
Overview
6
6
years of professional experience
Work History
Amazon
Delivery Driver
Haines City, Florida
07.2023 - Current
Complete day-to-day duties accurately and efficiently.
Deliver packages efficiently to residential and commercial locations daily.
Communicate with dispatch to confirm delivery schedules and address issues promptly.
Inspect vehicles regularly to ensure safety and compliance with regulations.
Follow proper safety protocols during loading, unloading, and driving tasks.
Utilize GPS technology to optimize delivery routes and enhance efficiency.
Best Buy
Customer Service Associate
Miami , FL
02.2021 - 03.2022
Managed customer complaints by providing effective solutions and support.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Collaborated with team members to improve service delivery and efficiency.
Maintained knowledge of inventory levels to assist in restocking efforts.
Contacted customers about potential service upgrades, new services and account changes.
Lowes
Customer Associate
Miami, FL
02.2020 - 12.2020
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed routine maintenance and repair.
Maintained garden equipment, ensuring optimal performance and safety standards.
Ensured that garden maintenance tasks were completed efficiently and safely.
Collected leaves, weeds and debris from the garden area for disposal or composting purposes.