Moises Coyoy
Harbor Freight Tools
Van Nuys,CA
1
Language
6
years of professional experience
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Work History
Sales Supervisor
2 Years 1 Month- Led daily operations of the sales team, achieving a 15% increase in performance targets within 6 months through effective coaching and strategic planning.
- Coached sales representatives, fostering a productive team environment.
- Implemented sales plans, promotions, and incentive programs to motivate team and drive conversions.
- Resolved escalated customer issues, ensuring high-quality service delivery.
Logistics Associate
2 Years 1 Month- Coordinated inventory management processes to optimize stock levels and reduce discrepancies, ensuring accurate supply availability.
- Trained new staff on safety protocols and standard operating procedures, enhancing compliance and workplace safety awareness.
- Monitored warehouse performance metrics to highlight areas for process improvement, contributing to ongoing operational enhancements.
Keyholder
3 Months- Supervised bank deposits and security procedures, ensuring smooth store openings and closings.
- Collaborated with co-workers to enhance store revenue through improved customer service and product knowledge.
- Engaged customers with open-ended questions to identify needs and guided them to merchandise locations.
Sales Associate
1 Year 1 Month- Educated customers on product features and applications, enhancing their purchasing decisions.
- Updated team on current promotions and policies, ensuring compliance and informed customer interactions.
- Executed daily recovery tasks to maintain clean and organized areas, supporting efficient sales operations.
Cook/Cashier
5 Months- Re-stocked and organized service and food stations to enhance customer experience.
- Maintained clean, sanitized work area to ensure adherence to food safety standards.
- Stored food in designated containers to maximize freshness and prevent spoilage.
Education
Bachelor of Arts - Communication Studies
- Dean’s List 2019-2023
- Dean's Recognition Scholarship Recipient
- GPA: 3.6
- Honoree of Alpha Lambda Delta
Skills
Sales strategy
Sales techniques
Inventory management
Visual merchandising
Team leadership
Management support
Motivational skills
Customer service
Languages
English, Spanish
Timeline
Sales Supervisor
Harbor Freight Tools
09.2024 - CurrentRead More
Logistics Associate
Harbor Freight
08.2022 - 09.2024Read More
Keyholder
Finish Line
04.2022 - 07.2022Read More
Sales Associate
Skechers
02.2021 - 03.2022Read More
Cook/Cashier
Wienerschnitzel
08.2020 - 01.2021Read More
California State University
Bachelor of Arts from Communication Studies
Read More