Moises Medina
New York,USA
Summary
Dynamic and Dedicated Target Security Specialist with a proven track record in maintaining store safety and security. Expertise in advanced camera surveillance, training and mentoring new AP Members, and implementing theft prevention strategies. Skilled in documenting incidents, addressing theft promptly, and ensuring exceptional guest interactions. Demonstrating Strong Leadership abilities and a commitment to creating a secure and welcoming shopping environment.
Overview
5
5
years of professional experience
Work History
Target Security
Target Security
New York City, NY
06.2021 - Current
- Monitored and maintained store safety and security through regular patrols, CCTV surveillance, and incident reporting.
- Respond to emergency situations including medical, theft, and safety hazards with professionalism and urgency.
- Work Closely with store leadership and law enforcement to resolve theft, fraud and other security-related incidents.
- Trained new AP members and regular team members on safety procedures, active shooter protocols, and emergency response.
Sales
Verizon FIOS Sales
New York City, NY
06.2020 - 05.2021
- As a Verizon FIOS salesperson, my primary role involved engaging with customers to identify their unique needs and preferences. I focused on building rapport and establishing trust to create a positive customer experience.
- Listening attentively to customers to understand their requirements, whether for internet, television, or phone services.
- Demonstrating comprehensive knowledge of Verizon FIOS products and services to effectively explain features, benefits, and pricing options.
- Managed inventory, processed sales transactions, and ensured accurate documentation and reporting.
- Assisting customers with troubleshooting issues and providing solutions to enhance their experience.
Education
Highschool Diploma - undefined
International Leadership Charter High School
06.2021
Skills
- Patrolling - Expert
- Excellent communication and interpersonal abilities - Expert
- Camera & Live Surveillance - Expert
- Effective problem-solving and decision-making skills - Expert
- Full Documentation - Expert
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Target Security
Target Security
06.2021 - Current
Sales
Verizon FIOS Sales
06.2020 - 05.2021
Highschool Diploma - undefined
International Leadership Charter High School