Moises Mendez
Manhattan,NY
Summary
Adaptive at driving significant sales growth and reducing shrinkage, as a Store Manager at Starbucks. My strategic approach to promotional planning and team development fostered a collaborative environment, enhancing store efficiency and customer satisfaction. Skilled in risk management and retail inventory, My leadership boosted performance and achieved company goals.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
02.2019 - 07.2024
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
No Degree - Computer Science And Programming
Queens College of The City University of New York
Flushing, NYSkills
- Risk Management
- Promotional planning
- Hourly shift management
- Team Development
- Loss Prevention
- Report Generation
- Retail Inventory Management
- Customer Service Management
- Payroll Management
- Store Merchandising
- Delegating Work
- Root Cause Analysis
- Goals and performance
Certification
- Food Handlers License - 2021-
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Starbucks
02.2019 - 07.2024
No Degree - Computer Science And Programming
Queens College of The City University of New York