Moises Terrero
Winter Springs,FL
Summary
Customer-focused and detail-oriented professional with experience in retail sales and customer service. Adept at providing product recommendations, handling service inquiries, and ensuring exceptional customer experiences. Strong problem-solving skills and ability to communicate technical information effectively. Seeking to leverage customer engagement and service expertise in a fast-paced service environment.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
UNIQLO
Orlando, Florida
07.2024 - 12.2024
- Assisted an average of 50+ customers per shift, increasing sales by 15% through personalized recommendations.
- Provided quick and efficient service, ensuring customer satisfaction and loyalty.
- Processed transactions, returns, and exchanges while maintaining accurate records.
- Managed and restocked an average of 500+ units per week, ensuring efficient inventory flow, and reducing out-of-stock instances by 30%.
- Answered questions about current promotions, and resolved issues according to store policies.
Merchandise Associate
Jesus Image
Orlando, FL
11.2023 - 09.2024
- Interacted with and assisted over 50 customers per shift, offering product insights, and ensuring a seamless shopping experience.
- Organized and labeled merchandise, ensuring accurate inventory management.
- Maintained a clean and appealing display area to enhance customer engagement.
Education
Bachelor of Science - Music Production
Full Sail University
Winter Park, FL05-2023
Skills
- Customer service
- Sales Recommendation
- Problem solving
- Technical communications
- Work order
- Inventory management
- Time management
- Teamwork
Timeline
Retail Sales Associate
UNIQLO
07.2024 - 12.2024
Merchandise Associate
Jesus Image
11.2023 - 09.2024
Bachelor of Science - Music Production
Full Sail University
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