With over 5 years of experience in customer service and a year as a ramp lead, I have demonstrated my ability to effectively manage and coordinate operations. As a student pilot with 10 hours of flying time, I possess a strong passion for aviation and a dedication to continuous learning. Additionally, my 6 months of experience as a Lead CSA has honed my leadership skills and ability to guide and support a team. Equipped with a diverse background in customer service and aviation, I am prepared to excel in any fast-paced and dynamic environment.