Summary
Overview
Work History
Education
Skills
Timeline
Generic
Moises Valencia

Moises Valencia

National City,CA

Summary

With over 5 years of experience in customer service and a year as a ramp lead, I have demonstrated my ability to effectively manage and coordinate operations. As a student pilot with 10 hours of flying time, I possess a strong passion for aviation and a dedication to continuous learning. Additionally, my 6 months of experience as a Lead CSA has honed my leadership skills and ability to guide and support a team. Equipped with a diverse background in customer service and aviation, I am prepared to excel in any fast-paced and dynamic environment.

Overview

6
6
years of professional experience

Work History

Lead Customer Service Agent

Alaska Airlines
08.2024 - Current

Customer Service Agent

Alaska Airlines
01.2024 - 08.2024

Ramp Lead

Unifi
01.2023 - 01.2024

Barista

Starbucks
08.2021 - 01.2023

Retail Specialist

VONS
02.2019 - 12.2020

Education

Aviation

San Diego Miramar College
San Diego, CA
09.2019

Rancho Bernardo High School
San Diego, CA
06.2019

Skills

  • Customer Experience
  • Barista
  • Cash Handling
  • Phone Etiquette
  • Airport Operations
  • Food and Beverage Operations
  • Customer Service
  • Sales

Timeline

Lead Customer Service Agent

Alaska Airlines
08.2024 - Current

Customer Service Agent

Alaska Airlines
01.2024 - 08.2024

Ramp Lead

Unifi
01.2023 - 01.2024

Barista

Starbucks
08.2021 - 01.2023

Retail Specialist

VONS
02.2019 - 12.2020

Aviation

San Diego Miramar College

Rancho Bernardo High School
Moises Valencia