Moises A Morales Roque
Summary
Dynamic and results-driven professional with experience as a Shift Manager at McDonald's, excelling in team collaboration and inventory control. Proven ability to enhance operational efficiency and customer satisfaction while maintaining safety standards. Skilled in forklift operation and committed to meticulous attention to detail in all tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Saugatuck Kitchen
125 Bruce Ave Stratford CT
01.2021 - Current
- Operated forklifts and pallet jacks to move inventory efficiently within warehouse.
- Received, inspected, and organized incoming shipments to ensure quality control.
- Assisted in maintaining accurate inventory levels through regular stock counts.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured compliance with safety protocols while handling hazardous materials.
Shift Manager
McDonald's Restaurant
2439 Barnum Ave Startford CT
11.2017 - 06.2021
- Supervised daily operations to ensure efficient service and product quality.
- Trained new employees on operational procedures and customer service standards.
- Managed staff schedules to optimize labor and reduce overtime costs.
- Implemented inventory control measures to minimize waste and manage stock levels.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored food safety practices to comply with health regulations and company policies.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Harding High School
379 Bond St Bridgeport Ct Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Clear communication
- Attention to detail
- Material handling
- Team collaboration
- Pallet jack handling
- Forklift operation
- Order preparation
- Inventory tracking
Certification
HACCP CertifyBeef and Poultry Certification
McDonald’s Food Safety
Forklift License
Electric Pallet Jack License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Saugatuck Kitchen
01.2021 - Current
Shift Manager
McDonald's Restaurant
11.2017 - 06.2021
High School Diploma -
Harding High School