Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mojgan Nazariyan

Kirkland,WA

Summary

Dynamic Restaurant Manager with a proven track record at Rumi Restaurant, excelling in team management and customer engagement. Enhanced guest experiences through tailored feedback implementation, boosting revenue by optimizing table turnover. Skilled in inventory control and fostering strong relationships, ensuring high-quality service and operational efficiency.

Overview

37
37
years of professional experience

Work History

Restaurant Manager

Rumi Restaurant
08.2013 - 03.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.

Lead Esthetician

Hand and Stone Massage and Facial
05.2018 - 11.2019
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Developed treatment plans, addressing clients'' specific concerns and skin conditions.
  • Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.
  • Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
  • Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
  • Increased repeat clientele through excellent customer service and tailored esthetic services.
  • Conducted thorough consultations with new clients to assess their individual needs before recommending appropriate treatments or products.

Esthetician

M2 Hair and Spa
08.2012 - 05.2018
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Sales Associate

Macy's
08.1998 - 05.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Lead Dental Assistant

Spektor Dental
05.1995 - 06.2008
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
  • Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.

Manager of Operations

Jack in the Box
06.1988 - 09.1997
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.

Education

Esthetic

Paroba College
Everett, WA
04-2010

Dental Assistant

Lake Washington College
Kirkland, WA
04-1987

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Customized skincare plans
  • Sanitization
  • Microdermabrasion expertise
  • Sanitation maintenance
  • Skincare product sales
  • Spa retail sales
  • Eyebrow shaping and tinting
  • Eyelash extension application
  • Scheduling
  • [State] licensed esthetician
  • Esthetics
  • Infection control
  • Superior attention to detail
  • Excellent team player
  • Relationship building and management
  • Advanced facial techniques
  • Anti-aging treatments
  • Waxing and threading
  • Sales background
  • Consultations
  • Sensitive skin care
  • Acne treatment specialization
  • Chemical facial peels
  • Proficient in eyebrow and lash tinting

Languages

farsi
Full Professional

Timeline

Lead Esthetician

Hand and Stone Massage and Facial
05.2018 - 11.2019

Restaurant Manager

Rumi Restaurant
08.2013 - 03.2025

Esthetician

M2 Hair and Spa
08.2012 - 05.2018

Sales Associate

Macy's
08.1998 - 05.2009

Lead Dental Assistant

Spektor Dental
05.1995 - 06.2008

Manager of Operations

Jack in the Box
06.1988 - 09.1997

Esthetic

Paroba College

Dental Assistant

Lake Washington College

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Mojgan Nazariyan