MOJISOLA GOODLOE
Atlanta,GA
Summary
Senior Sales Professional with 13+ years of experience delivering structured SaaS and fintech deployments while improving operational efficiency and protecting revenue continuity.
Accomplished professional with many years of experience serving commercial accounts. Expert at generating sales to exceed monthly quota goals by pursuing leads, persuading customers and closing deals. Ambitious, energetic, and upbeat to attract and retain accounts. Skilled in sales and customer relationship management, with background in diverse sales environments.
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proficient and proactive individual who is customer-focused ,master multitasker, with time management abilities. Devoted to giving every customer a positive and memorable experience.
A professional with a history of meeting and exceeding company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
11
11
years of professional experience
Work History
Outbound In-Life Retention Representative
Sage Products
Lawrenceville, GA
03.2026 - Current
- Educate clients on product features and benefits to enhance customer experience.
- Collaborate with cross-functional teams to improve retention strategies and processes to achieve 1 common goal.
- Identify needs of customers promptly and efficiently.
- Guide customers via knowledge, continuing education and advanced training.
- Exceed customer satisfaction by finding creative solutions to problems.
- Conduct comprehensive research and data analysis to support strategic. planning and informed decision-making.
- Conduct follow-up communications to reinforce brand loyalty and satisfaction.
- Exceed service goals while leveraging sales, customer service, and employee best practices.
- Prevent key account losses through researching discrepancies, correcting problems, and providing solution recommendations.
Career Development
Professional Development & Career Transition
Atlanta, GA
06.2025 - 12.2025
- Completed advanced Salesforce CRM coursework focused on onboarding analytics and implementation tracking.
- Participated in SaaS lifecycle and revenue operations workshops to strengthen client delivery strategy.
- Enhanced compliance, financial advisory, and structured project documentation expertise.
Inside Sales, Total Access Representative
Airgas
Lawrenceville, GA
01.2025 - 06.2025
- Exceeded quarterly sales quotas through 60+ daily outbound calls and 2+ hours of talk time.
- Managed revenue-producing portfolio with 99% transactional accuracy in SAP and Salesforce.
- Collaborated with operations teams to ensure SLA compliance and fulfillment efficiency.
- Completed product certification and regulatory training to align technical solutions with client requirements.
Sr. Implementation Advisor (Non-Technical)
Fiserv
Atlanta, GA
08.2022 - 12.2024
- Directed 15+ concurrent multi-phase enterprise fintech implementations from discovery through go-live.
- Conducted client discovery sessions translating business requirements into system configurations.
- Developed implementation timelines, milestone tracking, and structured project documentation.
- Coordinated Product, Engineering, Compliance, and Customer Success stakeholders.
- Improved implementation efficiency by 15% through workflow and communication optimization.
- Facilitated UAT, identified system gaps, and mitigated risk to protect launch timelines.
- Resolved escalations, conducted root cause analysis, and implemented corrective action plans.
- Delivered administrator and end-user training increasing platform adoption.
- Provided advisory support to Implementation Analysts and internal stakeholders.
- Executed structured transition to Customer Success ensuring retention continuity.
Mortgage Loan Originator
Quicken Loans
Atlanta, GA
11.2020 - 04.2021
- Conducted 15+ daily client consultations structuring customized refinance solutions.
- Analyzed borrower credit, income, and equity positioning to optimize approval outcomes.
- Maintained compliance with federal lending and underwriting standards.
Business Consultant
Pioneer Capital Group
Atlanta, GA
09.2019 - 03.2020
- Contacted 50-60 business owners daily presenting alternative financing solutions.
- Structured short-term capital solutions with five-day funding turnaround.
- Evaluated cash flow and revenue trends to align funding strategies.
- Increased funded deal conversions through strengthened objection handling.
Inside Sales Specialist
NCR Corporation
Atlanta, Georgia
01.2019 - 09.2019
- Utilized strong relationship management, sales support, and account maintenance/management skills to ensure a high level of customer satisfaction as well as the ability to maximize revenue and profitability.
- Collaborated with 5 business units to identify and execute cross sell opportunities, resulting in 20% increase in client portfolio and expansion of local client product adoption.
- Consistently upheld NCR's commitment to quality by resolving client concerns within 24 hour achieving 98% satisfaction score fostering long-term loyalty.
- Identified needs of customers promptly and efficiently.
Inside Solution Consultant
Wolters Kluwer Tax & Accounting
Kennesaw, Georgia
12.2017 - 01.2019
- Conducted 30-40 prospecting calls daily to drive new account acquisition, achieving 20% increase in customer base and expanding revenue by 25% through effective relationship management and personalized solutions.
- Consistently met and exceeded weekly, and monthly sales targets, generating $150,000 in revenue(125% of $120,000 goal) through prospecting, consultative selling and relationship building efforts.
- Increased WK market share in the tax software industry by converting 20+competitor accounts, leveraging competitive analysis to articulate product advantages and secure switching decisions across key business lines.
Clover Funding Specialist and Business Consultant
First Data/Fiserv
Atlanta, Georgia
01.2015 - 12.2017
- MCA-prospected by cold calling as well as receiving inbound calls and leads to determine working capital needs of merchants and business owners.
- Reviewed terms of rate, funding terms of the applicant.
- Surpassed $100,000 monthly sales goal by 25% through efficient needs analysis, application processing, collaborating efforts with underwriting to complete documentation and performing rigorous due diligence to ensure client eligibility.
- Reviewed funding applications for compliance with program guidelines.
- Collaborated with stakeholders to clarify funding requirements and expectations.
- Developed procedures for tracking customer accounts throughout the entire lending process.
- Managed customer relationships by providing regular updates on progress towards obtaining desired funding outcomes.
- Conducted detailed research into potential funding opportunities for clients.
- Analyzed merchant accounts to identify improvement opportunities and enhance performance.
- Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
- Pinpointed growth opportunities within services portfolio and business model.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
MBA -
Keller Graduate School of Management
BBA - Finance
Georgia State University
Skills
- Solution Selling
- Sales Reporting
- Sales Presentations
- Closing Techniques
- Negotiation Expertise
- Sales Analytics
- Relationship Selling
- Sales Closing
- Problem-Solving Aptitude
- Processing Payments
- Self Motivation
- Product Knowledge
- Task Prioritization
- Active Listening
- Professional Demeanor
- Consultative Selling
- Pricing Strategy
- Customer Engagement
- Cross-Functional Leadership
- Risk Mitigation
- Stakeholder Alignment
- Training & Enablement
- Process Optimization
- Troubleshooting
- Revenue Protection
- Financial Services
- Client Discovery
- Client Needs Assessment
- Attentive and Responsive Engagement
- Inbound and Outbound Call Management
- Customer Success
- Customer Relationship Management
- Complex Problem Solving
- Client Retention
- Workflow Optimization
- Critical Thinking
- Multitasking Abilities
- Training Delivery
- Effective Communication
- Assertiveness
- Organizational Skills
- Time Management
- Excellent Written/Oral Communication
- Conflict Resolution
- Data Driven Decision Making
- Churn Reduction
- Strategic Planning
- Pipeline Management
- Payment Systems
- Customer Retention Metrics
- Customer Support
- Cross Functional Collaboration
- Cold Calling
- Objection Handling
- Proposal Preparation
- Client Research
- Opportunity Identification
Professional Highlights
- Consistently ranked Top 10%-25% of sales performers across multiple
organizations - Exceeded sales goals by 25%-50% in high-volume, quota-carrying roles
- Generated $1M+ in monthly revenue in financial services sales
- Knowledgeable and experienced in SaaS, Fintech payments, and B2B account management
- Highly proficient in Salesforce, CRM platforms, consultative selling, and
retention/expansion strategies. - Partnered with Account Management, Implementation, and Product teams to identify upsell and cross sell opportunities, contributing to increased account expansion.
- Streamlined workflows and documentation processes, reducing post-sales support escalations and improving client adoption rates, resulting in long term revenue stability.
- Served as strategic advisor to C-level and senior stakeholders, while consistently ensuring 100% milestone adherence and client satisfaction during the sales process.
Timeline
Outbound In-Life Retention Representative
Sage Products
03.2026 - Current
Career Development
Professional Development & Career Transition
06.2025 - 12.2025
Inside Sales, Total Access Representative
Airgas
01.2025 - 06.2025
Sr. Implementation Advisor (Non-Technical)
Fiserv
08.2022 - 12.2024
Mortgage Loan Originator
Quicken Loans
11.2020 - 04.2021
Business Consultant
Pioneer Capital Group
09.2019 - 03.2020
Inside Sales Specialist
NCR Corporation
01.2019 - 09.2019
Inside Solution Consultant
Wolters Kluwer Tax & Accounting
12.2017 - 01.2019
Clover Funding Specialist and Business Consultant
First Data/Fiserv
01.2015 - 12.2017
MBA -
Keller Graduate School of Management
BBA - Finance
Georgia State University