Molina Lopez
Menifee,CA
Summary
Dynamic team player with a proven track record at Amazon, excelling in warehouse operations and ensuring timely deliveries. Recognized for outstanding customer service and attention to detail, I effectively prioritize tasks and foster collaboration. Committed to continuous development, I leverage problem-solving skills to enhance team performance and achieve operational goals.
Overview
4
4
years of professional experience
Work History
Team Member
7-eleven
Perris
06.2024 - Current
- Quickly grasped required duties to optimize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Ensured tasks were completed with productivity and efficiency.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Exhibited adaptability and professionalism to contribute to a positive work setting.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Recognized for delivering outstanding customer service through active listening.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Assisted in inventory management to prevent stock shortages and overages.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Created promotional content for in-store events.
Team Member
Jack in the Box
Perris, CA
01.2022 - 02.2024
- Ensured smooth traffic movement by promptly taking customer orders.
- Ensured sanitary conditions by regularly cleaning equipment and maintaining tidy workstations.
- Implemented food safety procedures to prevent foodborne illnesses.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Resolved customer issues promptly while maintaining a professional demeanor.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Warehouse Forklift Operator
Amazon
Perris, CA
05.2021 - 01.2022
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
Education
License - Phlebotomy
UEI
RiversideSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Workplace safety
- Computer skills
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Team building
- Continuous development
- Task prioritization
- Quality inspections
Timeline
Team Member
7-eleven
06.2024 - Current
Team Member
Jack in the Box
01.2022 - 02.2024
Warehouse Forklift Operator
Amazon
05.2021 - 01.2022
License - Phlebotomy
UEI