Molina Vang
Bright Future Pediatrics
Tulsa,OK
8
years of professional experience
Detail-oriented office clerk with extensive experience in administrative support and customer service, adept at streamlining processes to enhance operational efficiency. Proven ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Strong planning, problem-solving, and communication skills foster positive relationships with clients and colleagues. Committed to delivering exceptional service and support in fast-paced environments.
Work History
Administrative Clerk
4 Years 11 Months- Check in and check out patients, processing copays accurately.
- Maintain communication with patients about appointments and follow-ups, enhancing patient experience.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Maintain accurate records using electronic filing systems, improving document retrieval efficiency.
- Evaluated patient needs to provide timely referrals to external facilities.
- Coordinated and managed patient connections with specialists to streamline healthcare services.
- Collaborated with department heads to identify training needs and align resources accordingly.
Patient Access Representative
3 Years 5 Months- Verified accuracy of patient demographic information through comprehensive room inspections.
- Validated insurance coverage for patients, confirming active policies to facilitate care delivery.
- Facilitated patient check-in at emergency room front desk to enhance overall patient flow and experience.
- Executed document processing through scanning and streamlined phone communications.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Front Desk
6 Months- Facilitated patient check-in processes at Triad Eye, ensuring accurate verification of insurance coverage.
- Managed patient data updates and ensured timely collection of co-pays to enhance operational efficiency.
- Managed appointment scheduling during check-out to ensure seamless transitions in patient care.
- Oversaw maintenance of up-to-date records to enhance patient management accuracy.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma
Skills
Insurance verification
Referral coordination
Record maintenance
Appointment scheduling
Patient relationship management
Collaborative teamwork
Professional development
Timeline
Administrative Clerk
Bright Future Pediatrics
09.2021 - CurrentRead More
Front Desk
Triad Eye Institute
09.2019 - 03.2020Read More
Patient Access Representative
Hillcrest Medical Center
05.2018 - 10.2021Read More
Clovis High School
High School Diploma
Read More