Professional Summary
Overview
Work History
Education
Skills
Timeline

Mollee Millett

Watertown Savings Bank
Alexandria,NY
20
years of professional experience

Goal-driven Proofing Operator with a strong foundation in customer service and communication. Skilled in processing transactions, correcting and balancing errors, and resolving issues, eager to leverage adaptability and teamwork to enhance operational efficiency.

Work History

Proofing Operator

9 Years 10 Months
Watertown Savings Bank | 10.2016 - Current

My current job duties consist of keying transactions that come from each branch of the bank, working and processing mobile files, inclearing files, creating statements for customers, assisting customers via phone and the chat feature in mobile banking.

Operated banking software to process customer transactions accurately and efficiently.

Assisted in training new staff on operational procedures and compliance standards.

Monitored workflow processes to identify areas for improvement and streamline operations.

Cashier/Sales Associate

11 Years 4 Months
Uncle Sam's Boat Tours | 06.2006 - 10.2017

This position was at The Magical Swan gift shop and provided me with my first experience in customer service and cash handling.

Education

High School Diploma

Alexandria Central School | Alexandria Bay, NY | 06-2010

I graduated High School with an honor roll average and received several scholarships to pursue my college education in Fine Arts.

No Degree - Fine Arts

Monroe Community College | Rochester, NY

I completed two years of college courses before deciding to make Art a hobby rather than a career. I planned to enroll in college after making some further decisions. I then started my career with Watertown Savings Bank and decided against returning to college.

Skills

Proficiency in numerous Microsoft products including Word
Excel
and Outlook
Typing proficiency
Extremely skilled in customer service
Root cause analysis
Team oriented- working with others to reach a goal
Willingness to expand
learn
and grow
Communication- explaining myself
my ideas
or my concerns in a professional and educated manner
Eagerness to gain more knowledge
Continuous improvement
Flexible availability
Deadline adherence
Willingness to take on additional work load and tasks to assist fellow employees

Timeline

Proofing Operator

Watertown Savings Bank
10.2016 - CurrentRead More

Cashier/Sales Associate

Uncle Sam's Boat Tours
06.2006 - 10.2017Read More

Monroe Community College

No Degree from Fine Arts
Read More

Alexandria Central School

High School Diploma
Read More
Mollee Millett