Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mollie Cook
Open To Work
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Mollie Cook

Dundalk,MD

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Center DirectorOffice Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Dundalk, MD, US
Open to relocation: No

Important To Me

Work-life balanceWork from home optionPaid time offPaid sick leave4-day work weekHealthcare benefitsPersonal development programs

Summary

Dynamic Center Director with a proven track record at Baltimore County Department of Aging, excelling in program management and community outreach. Skilled in team leadership and operational efficiency, I successfully enhanced senior engagement through innovative programming, fostering a vibrant community environment while ensuring compliance and effective resource management.

Overview

1
1
Certification
27
27
years of professional experience

Work History

Office Manager

J.R.'s Fire Protection, Inc.
889-C Airport Park Rd.
09.1999 - 06.2011
  • As a Fire Protection Office Manager I oversaw the administrative operations of a fire protection company. I ensured operational efficiency by managing client schedules, coordinating field personnel, processing payroll, tracking compliance documents, and maintaining critical incident or inspection reports. A breakdown of my duties and responsibilities included:
  • Scheduling: Coordinate fire safety equipment inspections (e.g., sprinklers, alarms), routine maintenance and hydrostatic tests,
  • Work Order Mangement: Track service tickets, job completion status, and technician timesheets to ensure efficiency and timely billing.
  • Fleet Management: Coordinate the maintenance, repairs, and tracking of company service vehicles.
  • Records Management: Maintain physical and digital filing systems, including historical archives, vendor contracts, and personnel records.
  • Compliance: Track state/local fire codes, and training records to ensure the company meets regulatory standards.
  • Incident Reporting: Compile and submit emergency response data and incident reports to supervisor.
  • Meeting & Board Support: Prepare agendas, manage calendars, record minutes, and coordinate meetings with contractors.
  • Billing & Accounts: Create estimates, draft invoices, process payments, and manage accounts receivable/payable.
  • Budget Tracking: Assist management in tracking expenditures, reviewing purchase orders, and compiling financial data.
  • Payroll Processing: Administer payroll for office staff and technicians, including tracking hours, benefits, and paid time off.
  • Point of Contact: I served as the central receptionist, answering incoming phone calls and routing them to the appropriate person.

Center Director

Baltimore County Department of Aging
Halethorpe, MD
03.2012 - Current

baltimore county department of aging senior center Director job description

+6

As a Baltimore County Senior Center Director (classified as a Senior Affairs Associate II) I oversee the daily operations of a community senior center. I am responsible for program planning, facility management, staff and volunteer supervision, and community outreach to promote the health and independence of older adults.Core ResponsibilitiesProgram Management: Plan, implement, and evaluate recreational, educational, and social programs.
Facility Oversight: Ensure the safe operation, maintenance, and security of the center's building and equipment.
Staff Leadership: Recruit, supervise, and train support staff, program instructors, and volunteers.
Financial & Budgetary Duties: Track expenditures, purchase necessary supplies, oversee revenue from center programs, and assist the local senior center council with special event budgets.
Community Relations: Publicize events through newsletters and flyers, assess community needs, and represent the Department of Aging to the public.
Data & Reporting: Maintain attendance and membership records using specialized software (e.g., MySeniorCenter, WellSky) to track participation and outcomes.

Education

GED -

Lansdowne Senior High School
3800 Hollins Ferry Road, Baltimore, MD 21227

Skills

Program promotion

Training and mentoring

Team building

Space organization

Training and coaching

Team development

Facility management

Staff evaluations

Recordkeeping requirements

Program management

Vendor relations

Records coordination

Partnership building

Teamwork

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Multitasking

Multitasking Abilities

Reliability

Excellent communication

Organizational skills

Team leadership

Active listening

Effective communication

Adaptability and flexibility

Verbal and written communication

Decision-making

Customer service management

Effective leader

Relationship building

Customer relations

Operational efficiency

Staff training/development

Task prioritization

Employee motivation

Self motivation

Interpersonal skills

Customer relationship management

Conflict resolution

Recruitment and hiring

Operations management

Inventory tracking and management

Professionalism

Employee relations

Staff management

Scheduling

Hiring and onboarding

Schedule management

Staff training

Inventory control

Inventory management

Adaptability

Delegating work

Performance evaluation and monitoring

Quality assurance

Staff hiring

Employee scheduling

Administrative management

Staff development

Certification

I am Serv-Safe Certified

Timeline

Center Director

Baltimore County Department of Aging
03.2012 - Current

Office Manager

J.R.'s Fire Protection, Inc.
09.1999 - 06.2011

GED -

Lansdowne Senior High School