Mollie Miller
Summary
Dynamic Recovery Support Specialist with a proven track record at Cenikor Austin, skilled in behavioral health interventions and relapse prevention. Adept at fostering client relationships and developing individualized recovery plans, enhancing client engagement and progress. Committed to promoting mental health awareness and delivering empathetic support to diverse populations.
Overview
27
27
years of professional experience
Work History
Lead BHT
Recovery Unplugged
Austin
06.2026 - Current
- Assisted clinicians in implementing individualized treatment plans.
- Monitored patient behavior and reported changes to the healthcare team.
- Supervised daily activities of patients in a therapeutic environment.
Behavioral Health Technician
Recovery Unplugged
Austin
03.2026 - 06.2026
- Monitored patient behavior and mental health conditions throughout treatment sessions.
- Assisted in implementing individualized care plans for diverse patient needs.
- Facilitated group therapy sessions to encourage communication and support among patients.
Recovery Support Specialist
Cenikor Austin
04.2025 - 03.2026
- Facilitated recovery meetings, enhancing client engagement and tracking progress.
- Facilitated recovery meetings to support client engagement and progress.
- Monitored client behavior and provided timely interventions to ensure safety.
- Assisted clients in accessing community resources, promoting sustained recovery support.
Behavior Technician
Cenikor
10.2024 - 04.2025
- Collaborated with multidisciplinary teams to create tailored client care strategies, enhancing individual treatment outcomes.
- Maintained accurate documentation of client interactions and treatment progress.
- Educated clients on coping strategies and life skills development.
- Fostered supportive environment for clients using positive reinforcement, promoting engagement in therapeutic activities.
- Implemented crisis intervention strategies to maintain a safe environment for staff and clients during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Built strong rapport with clients and families, establishing trust and facilitating open communication to improve client engagement.
Paramedic/FTO
Channelview Fire Dept
05.2000 - 10.2020
- Administered advanced life support and emergency medical care to patients in critical situations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Evaluated patient conditions to determine treatment plans, ensuring timely and effective care in high-pressure environments.
- Implemented protocols that streamlined response times and enhanced patient outcomes in the field.
- Implemented new protocols to enhance response times and improve patient outcomes in the field.
- Coordinated with fire department personnel to execute efficient rescue operations during emergencies.
- Conducted thorough documentation of patient care activities and incident reports for compliance purposes.
- Delivered compassionate care to patients experiencing medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress, ensuring their comfort and stability.
Firefighter Captain
Channelview Fire Dept
08.1999 - 10.2020
- Led fire suppression operations, ensuring safety and efficiency during emergency responses.
- Coordinated training programs to improve team skills and ensure preparedness for diverse emergency scenarios.
- Coordinated training programs, enhancing team skills and preparedness for diverse scenarios.
- Developed and implemented safety protocols, improving operational readiness and risk management.
- Analyzed incident reports to identify trends and inform targeted improvements in firefighting strategies.
- Managed equipment inspections and maintenance schedules, ensuring operational reliability of firefighting tools.
- Fostered community relationships through public education initiatives, promoting fire prevention and safety awareness.
- Fostered community relationships through public education initiatives on fire prevention and safety measures.
Paramedic Supervisor
Americans EMS
03.2009 - 10.2012
- Coordinated staff training programs on advanced life support techniques and safety procedures, enhancing team readiness and patient care.
- Implemented quality improvement initiatives to enhance patient care and operational efficiency.
- Conducted performance evaluations and provided mentorship, fostering team growth and enhancing competencies.
- Led crisis management efforts, ensuring effective coordination during large-scale emergencies or disasters.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Conducted performance evaluations, providing feedback and mentorship to develop team competencies.
- Addressed performance and disciplinary issues within the team promptly and fairly, maintaining a positive work environment and staff morale.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
Paramedic Field Supervisor
San Jacinto Co
03.2009 - 10.2012
- Developed and implemented response strategies to improve patient care outcomes in the field.
- Coordinated training programs for paramedic staff, increasing knowledge retention and operational readiness during emergency responses.
- Coordinated training programs for paramedic staff, enhancing team knowledge and operational readiness.
- Evaluated performance metrics to pinpoint improvement areas, driving enhanced effectiveness of emergency response teams.
- Oversaw compliance with state regulations, maintaining high standards of service delivery in all operations.
- Developed strong relationships with local hospitals and emergency departments to facilitate seamless patient transfers.
- Cultivated relationships with local hospitals and emergency departments, ensuring efficient patient transfers and continuity of care.
- Led community outreach initiatives, promoting awareness of emergency services and health education programs.
Education
Bachelor of Science - Emergency Management
Texas A&M University
College Station, TXHigh School Diploma - Medical Technology
Pearland High School
Pearland, TXSkills
- Behavioral health interventions
- Crisis intervention
- Recovery planning
- Relapse prevention
- Family support
- Mental health awareness
- Goal setting assistance
- Organizational skills
- Self-care promotion
- Empathy development
Timeline
Lead BHT
Recovery Unplugged
06.2026 - Current
Behavioral Health Technician
Recovery Unplugged
03.2026 - 06.2026
Recovery Support Specialist
Cenikor Austin
04.2025 - 03.2026
Behavior Technician
Cenikor
10.2024 - 04.2025
Paramedic Supervisor
Americans EMS
03.2009 - 10.2012
Paramedic Field Supervisor
San Jacinto Co
03.2009 - 10.2012
Paramedic/FTO
Channelview Fire Dept
05.2000 - 10.2020
Firefighter Captain
Channelview Fire Dept
08.1999 - 10.2020
Bachelor of Science - Emergency Management
Texas A&M University
High School Diploma - Medical Technology
Pearland High School