Molly Bailey
De Graff
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Direct Support Professional Caregiver
RTC Services
05.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Improved client quality of life by providing assistance with daily living activities such as dressing, feeding, toileting assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Preschool Teacher
World Of Wonders Daycare
10.2023 - Current
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Collaborated with lead teachers to develop and implement age-appropriate curriculum for toddlers.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
Customer Service Representative
Walmart
02.2022 - 10.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Car Prepper
Magic Tunnel
07.2021 - 06.2022
- Maintained a clean and organized workspace, resulting in fewer accidents and improved workflow.
- Prep vehicles prior to entering car wash
- maintained pay station
- provided exceptional customer service, other duties as assigned.
Education
High School Diploma -
Riverside Local Schools
05.2023
Skills
- Play-Based Instruction
- Individual Instruction
- Classroom Organization
- Activity Planning
- Creativity
- Leadership
- Problem solving
- Organization
- Disability awareness
- Emotional support
- First aid and CPR
- Behavior redirection
Timeline
Direct Support Professional Caregiver
RTC Services
05.2024 - Current
Assistant Preschool Teacher
World Of Wonders Daycare
10.2023 - Current
Customer Service Representative
Walmart
02.2022 - 10.2023
Car Prepper
Magic Tunnel
07.2021 - 06.2022
High School Diploma -
Riverside Local Schools
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