Molly Cotton
Allen,TX
Summary
Dynamic and customer-focused professional with experience at Starbucks, where I excelled in creating a welcoming atmosphere and maintaining high productivity. Skilled in POS systems and known for exceptional time management, I effectively enhanced team collaboration and customer satisfaction. Demonstrated ability to handle cash accurately, fostering repeat business through outstanding hospitality service.
Overview
3
3
years of professional experience
Work History
Barista
Lemma
12.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Cashier
Sprouts
09.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Starbucks
02.2022 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Old Navy
10.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Homeschooled
Allen, TX05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Safe food handling
- Excellent memory
- POS systems
- Hospitality service expertise
Timeline
Barista
Lemma
12.2024 - Current
Cashier
Sprouts
09.2024 - 12.2024
Barista
Starbucks
02.2022 - 02.2024
Sales Associate
Old Navy
10.2021 - 02.2022
High School Diploma -
Homeschooled
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