Molly Davis
Craig,CO
Summary
Dynamic professional with a proven track record in customer service and team collaboration,
Reliable and upbeat with a passion for service . Successful at building customer rapport and strong professional relationships through diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and familiar with a wide variety of ordering systems and software. Dedicated and dependable with excellent organizational strengths and driven to add value in a high performing team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Sara Lee Distribution
12.2024 - Current
- Assist with loading and unloading of delivery trucks .
- Remove damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspect merchandise for quality and arrange proper display location on floor.
- Manage inventory levels and ensure all available product is stocked and looking tasty.
Backup Sales
Alpine Lumber
10.2024 - 12.2024
- Maintain the Showroom and greet all walk in customers.
- Stay knowledgeable on all products and services relating to windows, doors and cabinets.
- Ask fact finding questions and make product suggestions based on customer needs.
- Maintain positive relationships with clients as well as communicate with vendors and place orders via email, phone or in person.
- Assemble quotes and price lists for customers or sales team by utilizing various ordering systems and company specific quoting software.
- Prepare quantity takeoffs from architectural plans. Verify scale, handing and jamb width. Ensure proper glass type based on size and location.
- Follow all state and local requirements for egress, u factor and solar heat gain coefficient.
Retail Sales Supervisor
Harbor Freight Tools USA
01.2022 - 09.2024
- Maintain highest standard of customer service throughout the store.
- Open and close the store as needed. Prepare, assign and count down cash drawers. Verify change orders. prepare nightly deposits and file daily paperwork.
- Supervise team of 5+ retail cashiers, providing coaching, personal development and monthly goal setting.
- Train new hires on register operations and sales techniques.
- Participate in monthly promotional price change as well as perform daily maintenance to ensure price accuracy throughout the store.
- Perform returns and resolve any customer concerns promptly and professionally.
Education
GED -
Colorado Mountain College
Steamboat Springs, CO02-2009
Skills
- Customer service
- Team collaboration
- Problem-solving
- Critical thinking
- Complaint resolution
- Stocking supplies and retail products
- Cash handling expertise
- Cash register maintenance
Certification
Forklift Certification (class A)
Hard Hat Award
3 time recipient of H arbor Freight Tools' Hard Hat Award for outstanding performance.
Timeline
Warehouse Assistant
Sara Lee Distribution
12.2024 - Current
Backup Sales
Alpine Lumber
10.2024 - 12.2024
Retail Sales Supervisor
Harbor Freight Tools USA
01.2022 - 09.2024
Forklift Certification (class A)
GED -
Colorado Mountain College
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