Molly Deliberto
Tinley Park,IL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
“The best preparation for tomorrow is caring today.”
Overview
6
6
years of professional experience
Work History
Assistant Manager
Gas and Wash
Tinley Park, Illinois
01.2024 - Current
- Provided excellent customer care service.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Maid
Andrea Paine
Canyon, Texas
02.2022 - 05.2023
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Disinfected all kitchen surfaces including countertops, appliances.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Walmart Associate
Walmart
Canyon, Texas
02.2022 - 12.2022
- Trained new associates on store operations, policies, and procedures.
- Ensured compliance with company safety regulations at all times while on the job.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
Package Handler
FedEx
Tinley Park, Illinois
01.2021 - 05.2021
- Labeled parcels accurately according to company guidelines.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Stacked boxes onto pallets in an efficient manner.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Assisted in loading delivery trucks with prepared packages.
Server
Prestwick Country Club
Frankfort, Illinois
03.2018 - 12.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
Daycare Assistant
Prestwick Country Club
Frankfort , IL
05.2019 - 09.2020
- Participated in professional development opportunities related to childcare best practices.
- Conducted regular assessments of each child's development progress.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Observed behavioral issues to alert parents or guardians.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Education
High School Diploma -
Lincoln Way East
Frankfort , ILSkills
- Product and service knowledge
- Recruiting and interviewing
- Task Delegation
- Orientating and training
- Staff Supervision
- Team motivation
- Decision-Making
- Team Collaboration
- Rule Enforcement
- Coaching and Mentoring
- Influencing Others
- Staff Training
- Motivation
- Active Listening
- Adaptability and Flexibility
- Responding to emergencies
- Reliability
- Understanding others
- Positive influence
- Leader
Timeline
Assistant Manager
Gas and Wash
01.2024 - Current
Maid
Andrea Paine
02.2022 - 05.2023
Walmart Associate
Walmart
02.2022 - 12.2022
Package Handler
FedEx
01.2021 - 05.2021
Daycare Assistant
Prestwick Country Club
05.2019 - 09.2020
Server
Prestwick Country Club
03.2018 - 12.2020
High School Diploma -
Lincoln Way East