Molly Denton
Brighton,CO
Summary
Customer service-focused hospitality professional with strong expertise and content knowledge of beer and spirits. Built career of 11 years of experience improving restaurant standards in providing quality beverages and service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Bartender & Social Media Marketing
Hayters & Tap Fourteen
03.2021 - Current
- Described product to customers and accurately explained details and care of merchandise
- Answered product questions with up-to-date knowledge of sales and store promotions
- Maintained cleanliness and presentation of bar and product shelf.
- Helped drive sales goals
- Recruited and trained new bartenders and barbacks to help maintain talented team
- Served high customer volumes during special events, nights, and weekends
- Proven ability to develop and implement creative solutions to complex problems
- Excellent communication skills, both verbal and written.
Manager & Bartender
Revel Social
11.2018 - 03.2020
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Maintained professional, organized, and safe environment for employees and patrons
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Developed and maintained relationships with customers and suppliers through account development
- Improved marketing to attract new customers and promote business
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Corporate Trainer
Bottle Cap Group
01.2013 - 08.2017
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training
- Monitored employee progress and gave feedback to management and additional training requirements
- Collaborated with management to identify company training needs and scheduling
- Created training programs and instructional materials to further educate personnel
- Conducted evaluations and observed employee performance to identify areas of needed improvement
Education
Bachelor of Science - Human Development
Virginia Tech
Blacksburg, VA05.2009
High School Diploma -
Mendon High School
Pittsford, NY06.2005
Skills
- Fast Learner
- Highly dependable
- Excellent attention to detail
- Excellent communication skills
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Works well under pressure
- Critical thinker
Timeline
Bartender & Social Media Marketing
Hayters & Tap Fourteen
03.2021 - Current
Manager & Bartender
Revel Social
11.2018 - 03.2020
Corporate Trainer
Bottle Cap Group
01.2013 - 08.2017
Bachelor of Science - Human Development
Virginia Tech
High School Diploma -
Mendon High School
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