Molly Donoho
San Mateo,CA
Summary
Bilingual individual with a team-oriented nature. Possesses the expertise to handle diverse tasks in a fast-paced environment. Positive and up-beat communicator, who is dedicated to customer satisfaction.
Overview
7
7
years of professional experience
Work History
Barista/Cashier
Blue Bottle Coffee
San Mateo, CA
06.2021 - 06.2022
- Crafted high-quality beverages using espresso machines and grinders, ensuring consistency in taste and presentation.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations at all times.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate/Cashier
Cheap Pete’s
San Mateo, CA
02.2021 - 06.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with clients to select materials, colors, and styles for optimal aesthetic appeal.
- Operated and maintained precision framing tools, ensuring high-quality craftsmanship and safety compliance.
Barista/Cashier
Starbucks
San Mateo, CA
08.2019 - 11.2020
- Delivered exceptional customer service while maintaining high standards of quality and cleanliness.
- Trained new baristas on beverage preparation techniques and store protocols.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Sales Associate/Cashier
Talbots Toyland
San Mateo, CA
06.2015 - 08.2019
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained product displays, ensuring visual appeal and stock availability.
- Processed sales transactions accurately through point-of-sale systems.
- Developed strong product knowledge to address customer inquiries effectively.
Education
High School Diploma -
Hillsdale High School
San Mateo, CA2018
Skills
- Adaptive and Creative
- Exceptional Customer Service
- Friendly and Outgoing
- POS System Operations
- Reliability and Punctuality
- Conflict Resolution
- Sales Expertise
- Multitasking and Organization
- Training and Onboarding
Languages
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Blue Bottle Coffee
06.2021 - 06.2022
Sales Associate/Cashier
Cheap Pete’s
02.2021 - 06.2021
Barista/Cashier
Starbucks
08.2019 - 11.2020
Sales Associate/Cashier
Talbots Toyland
06.2015 - 08.2019
High School Diploma -
Hillsdale High School