Summary
Overview
Work History
Education
Skills
Timeline
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Molly Dunkel

Cornwall-on-Hudson

Summary

Proven track record in customer service and problem-solving, demonstrated at Fanatics where I enhanced shopping experiences and help to provide a positive work environment. Skilled in time management and known for reliability, my professional demeanor and effective communication have consistently improved customer satisfaction and team cohesion.

Overview

6
6
years of professional experience

Work History

Retail Worker

Fanatics
01.2025 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Babysitter

Private Family Household
06.2019 - Current
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Crew Member

Dunkin' Donuts
12.2023 - 02.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Delivered exceptional customer service by ensuring all quality standards are met.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service.
  • Worked closely with team members to foster a welcoming environment.

Education

Nail Specialty

Capri Cosmetology Learning Centers
Newburgh, NY

Cornwall Central High School
New Windsor, NY
06.2024

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Time management
  • Problem-solving
  • Professional appearance

Timeline

Retail Worker

Fanatics
01.2025 - Current

Crew Member

Dunkin' Donuts
12.2023 - 02.2024

Babysitter

Private Family Household
06.2019 - Current

Nail Specialty

Capri Cosmetology Learning Centers

Cornwall Central High School

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Molly Dunkel