Molly Eggleston
Parma,ID
Summary
Resourceful and adaptable professional with a versatile background in childcare and customer service. Known for strong problem-solving skills and time management, contributing to improved client satisfaction and engagement.
Overview
7
7
years of professional experience
Work History
Childcare Provider
Self-employeed
Burns, OR
11.2023 - 12.2024
- Supervised daily activities for children, ensuring a safe and nurturing environment.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Facilitated personal care tasks for children, promoting independence and self-confidence.
- Promoted positive interactions among children through consistent supervision.
- Led engaging and productive activities, creating a fun learning environment.
- Assisted children in the development of social, communication and problem-solving skills.
Caregiver, Special Needs
Communicare
Boise, ID
09.2021 - 06.2022
- Supported individuals with daily living activities and personal care tasks to enhance their quality of life.
- Collaborated with healthcare professionals to monitor client progress and health status.
- Adapted caregiving approaches to meet client conditions and preferences.
- Observed, reported and documented patient status and care provided.
- Facilitated daily activities for special needs individuals, including feeding, bathing, and dressing, ensuring comfort and dignity.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Aided clients in transitioning between beds and wheelchairs, promoting mobility and independence.
Front Desk Assistant
Bell Villa Motel
Homosassa, FL
05.2018 - 09.2020
- Greeted guests warmly and checked them in efficiently.
- Handled phone inquiries, delivering accurate information on motel services to enhance guest experience.
- Assisted guests with reservations and special requests promptly.
- Processed payments and handled cash transactions securely.
- Resolved guest concerns swiftly and professionally, ensuring satisfaction and repeat visits.
- Maintained important files, running reports, and delivering updates on occupancy and revenue.
- Maintained accurate guest account records in computerized systems, supporting efficient operations and financial tracking.
- Verified identification and credit card information of guests prior to check-in.
- Performed data entry tasks into computerized systems accurately and efficiently.
- Greeted and registered hotel guests upon arrival, ensuring a smooth check-in process.
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
Housekeeper
Bell Villa Motel
Homosassa, FL
05.2018 - 09.2020
- Cleaned guest rooms and common areas to maintain high standards of cleanliness.
- Replenished supplies and toiletries to ensure guest convenience and satisfaction.
- Managed inventory of cleaning supplies and communicated shortages to management.
- Addressed guest requests promptly and professionally to improve overall guest experience.
- Followed safety procedures for handling cleaning chemicals and equipment usage.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replaced bed linens and towels in each room to ensure guest comfort.
- Interacted pleasantly with clients and guests when performing daily duties.
- Utilized deep-cleaning techniques for heavily soiled areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Ensured that all health standards were met during cleaning operations.
Hostess
Seagrass Waterfront & Tiki Bar
Homosassa, Florida
01.2020 - 08.2020
- Welcomed guests with a friendly demeanor and ensured smooth seating arrangements.
- Coordinated reservations and table assignments during busy shifts to optimize guest flow.
- Maintained cleanliness and organization of the dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food service for all guests.
- Resolved guest inquiries and issues promptly, contributing to improved satisfaction levels.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Assisted in preparing the restaurant for opening and closing shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assessed server capacity and estimated wait times in dining area to maintain efficient operations.
- Took beverage orders and served drinks during peak meal times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Ensured compliance with health and safety regulations at all times.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Housekeeper
Seagrass Resort
Homosassa, Florida
03.2020 - 07.2020
- Cleaned guest rooms and common areas to maintain high standards of cleanliness.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies and toiletries to enhance guest convenience and satisfaction.
- Assisted with laundry operations, ensuring fresh linens for all rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Employed deep-cleaning techniques to ensure high sanitation standards in critical areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Maintained inventory of cleaning supplies and reported shortages to management.
- Collaborated with team members to streamline cleaning processes and improve overall efficiency.
- Followed safety procedures for handling cleaning chemicals and equipment usage.
- Reported any maintenance issues or damage to supervisors immediately.
Education
GED -
Treasure Valley Community College
Ashland, OR09-2020
Skills
- Adaptability
- CPR training
- First aid
- Sanitation
- Reliability
- Attention to detail
- Time management
- Task prioritization
- Multitasking Abilities
- Customer service
- Issue resolution
- Effective communication
- Empathy skills
- Interpersonal relationships
- Team collaboration
- Problem solving
- Adaptability
- Self motivation
- Reliability
- Professionalism
- Housekeeping
- Client documentation
- Task prioritization
- Client documentation
Timeline
Childcare Provider
Self-employeed
11.2023 - 12.2024
Caregiver, Special Needs
Communicare
09.2021 - 06.2022
Housekeeper
Seagrass Resort
03.2020 - 07.2020
Hostess
Seagrass Waterfront & Tiki Bar
01.2020 - 08.2020
Front Desk Assistant
Bell Villa Motel
05.2018 - 09.2020
Housekeeper
Bell Villa Motel
05.2018 - 09.2020
GED -
Treasure Valley Community College