Accomplished social services leader known for strong advocacy and crisis intervention skills. Experience in coordinating services and conducting assessments to meet diverse psychosocial and medical needs. Committed to driving quality care outcomes through effective collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Social Services
Oaks of West Kettering
Dayton, OH
01.2021 - 08.2025
Coordinated efficient service delivery through interdepartmental collaboration.
Facilitated referrals for ancillary services within community to support client needs.
Acted as liaison among residents, families, and caregivers to enhance communication.
Conducted assessments to develop individualized care plans addressing psychosocial and medical needs.
Organized meetings between clients, families, and professionals to discuss care strategies.
Provided direct support by managing referrals for advocacy issues and resolving complaints.
Collaborated with therapy and nursing departments to meet discharge needs effectively.
Director of Social Services/Assiste Living
Centerville Health and Rehab
Dayton, OH
04.2015 - 01.2021
Oversaw all social service programs for residents at Centerville Health and Rehab.
Managed interdisciplinary team to enhance resident care and support services.
Developed and implemented policies to ensure compliance with state regulations.
Coordinated training sessions for staff on social services best practices.
Evaluated resident needs to create individualized care plans and interventions.
Advocated for residents' rights and access to necessary resources.
Coordinated with other departments to ensure efficient delivery of services.
Facilitated meetings between clients and families and other professionals involved in their care.
Provided guidance and support to staff members in resolving complex cases.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.