Molly Fike
Jonesboro,AR
Summary
Effective in customer service as well as teamwork skills. Possessing excellent interpersonal communication skills while maintaining a positive, upbeat attitude. Developed strong conflict resolution skills in fast-paced and spontaneous environments. Seeking to transition into a new field where these skills are valuable.
Overview
3
3
years of professional experience
Work History
Court Monitor
Ultimate Air Trampoline Park
Jonesboro, AR
04.2024 - Current
- Monitored court activities to ensure safety and compliance with facility regulations.
- Implemented improvements to workflow processes, enhancing efficiency during peak hours.
- Conducted regular inspections of equipment and facilities for maintenance needs.
- Stayed focused on objectives given to ensure customer safety and overall quality of visit.
- Ensured the safety of up to 100-200 customers each day with teamwork and communication.
Server
Sonic Drive In
Brookland , Arkansas
03.2023 - Current
- Delivered food and beverages efficiently to customers in a fast-paced drive-in environment.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted customers with menu selections, ensuring satisfaction and repeat business.
- Efficiently solved problems and ensured customer complaints were fixed in a timely manor, ultimately improving customer experience.
- Operated point-of-sale system accurately for order processing and payment handling.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Served up to 75-100 customers each day happily and efficiently.
Education
High School Diploma -
Brookland High School
Brookland, AR05.2025
Skills
- Customer service
- Food and beverage service
- Safety procedures
- Energy and enthusiasm
- Cleanliness
- Efficient delivery
- Food safety awareness
- Order accuracy
- Food preparation assistance
- Teamwork and collaboration
- Problem-solving
Timeline
Court Monitor
Ultimate Air Trampoline Park
04.2024 - Current
Server
Sonic Drive In
03.2023 - Current
High School Diploma -
Brookland High School