Molly Fodera
OPENLY
WINCHESTER,MA
28
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Underwriting Assistant
2 Years 9 Months- Process and issue underwriting documentation to ensure compliance with company standards.
- Implement process improvements that enhance efficiency.
- Support the training of new team members on underwriting procedures and software systems.
- Reviewed underwriting documents for completeness and accuracy before submission.
- Support underwriters with thorough documentation and communication.
- Collaborate with team members to achieve department goals, consistently meeting or exceeding established performance metrics.
Project Coordinator / Operations Manager
8 Years 1 Month- Search computer databases, credit reports, public records and other resources to locate persons and to compile information to create background check reports.
- Edit and proofread surveillance reports and court search reports.
- Prepare and mail invoices to clients, process payments, and document account updates.
- Helped design and implement home grown timekeeping system. Verify timekeeping records and handle any discrepancies with private investigators.
- Execute record filing system to improve document organization and management.
- Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
- Manage private investigators.
- Perform all operational tasks.
Project Coordinator
2 Years 7 Months- Managed operations which included 10 field technician crews. Tracked performance of templates, installs and service calls.
- Implemented and managed field technician training program which included safety standards.
- Fielded calls regarding client successes and issues. Resolved client issues and provided immediate customer service.
- Provided assistance to sales to help in obtaining new clients.
Kids Product Manager
1 Year 4 Months- Responsible for development and growth of global product line of kids footwear.
- Primary goal was to achieve revenue, market share and profitability targets through creating great product.
- Managed product creation process with marketing, development and design teams.
- Collaborated with sales and marketing to launch products on time and within budget.
- Evaluated prototypes to recommend improvements.
- Presented product line and product specifics to internal and external audiences.
Kids Associate Project Manager
11 Months- Supported product managers and department leaders by completing projects and tasks.
- Assisted in managing product process through development and marketing.
- Resolved distribution issues.
- Managed footwear samples.
Kids Footwear Development Coordinator
1 Year 1 Month- Helped manage kids footwear product development process by providing support to development, design and marketing teams.
- Monitored development footwear samples.
- Communicated with footwear factories.
Independent Account Coordinator
1 Month- Liaison between retail accounts, sales reps and company warehouse.
- Monitored shipping efficiency, resolved production allocation issues and worked with assigned sales reps to develop relationships with retail accounts.
Manager
6 Years 6 Months- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers and bussers with keeping dining area ready for every customer.
- Resolved customer and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash register to cash out customers.
Education
Bachelor of Arts - Business Communications
Timeline
Underwriting Assistant
OPENLY
11.2023 - CurrentRead More
Project Coordinator / Operations Manager
COUNTER GROUP
09.2015 - 10.2023Read More
Project Coordinator
STONE TECHNOLOGIES
05.2008 - 12.2010Read More
Kids Product Manager
REEBOK
01.2007 - 05.2008Read More
Kids Associate Project Manager
REEBOK
02.2006 - 01.2007Read More
Kids Footwear Development Coordinator
REEBOK
01.2005 - 02.2006Read More
Independent Account Coordinator
REEBOK
12.2004 - 01.2005Read More
Manager
LA SCALA RISTORANTE
07.1998 - 01.2005Read More
Assumption College
Bachelor of Arts from Business Communications
Read More